Hotel "Helle Mitte" Berlin

Hotels
5.8 (559 reviews)
7 Kurt-Weill-Gasse rezeption 1 Etage , Berlin , DE
+49 30 99278364

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Lack of cleanliness
Noise issues

Categories

Cleanliness
2.8
Multiple reviews reported dirtiness and issues with mold.
Service
7.8
Generally friendly service noted, with some complaints about reception.
Location
8.8
Conveniently located near shops and transportation.
Room Quality
4.8
Issues with outdated decor and cleanliness were highlighted.
Amenities
4.8
Limited amenities reported, with some lacking in quality.
Value for Money
6.8
Reasonable value noted, though cleanliness issues impact perception.
Food and Beverage
5.3
Not enough information provided to assess.
Overall Experience
5.3
Mixed reviews reflect poor cleanliness but a good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:55

Property Description

Convenient Location in Berlin
Located in a building dating back to 1996, Hotel "Helle Mitte" Berlin offers comfortable guestrooms with free WiFi, just 15 km from popular landmarks such as Alexanderplatz and East Side Gallery.

Comfortable Rooms with Modern Amenities
Each room at Hotel "Helle Mitte" Berlin features a desk, a private bathroom with free toiletries, and a flat-screen TV with cable channels for entertainment during your stay.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast available at the property, ensuring you have plenty of energy for exploring Berlin's attractions.

Experience comfort and convenience at Hotel "Helle Mitte" Berlin. Book now for an unforgettable stay in Berlin!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.8
Based on 559 reviews
Cleanliness: 2.8
Service: 7.8
Location: 8.8
Room Quality: 4.8
Amenities: 4.8
Value for Money: 6.8
Food and Beverage: 5.3
Overall Experience: 5.3
O
Oleh • couple • ua
8
2026-09-19 • via Nuitee
V
Vivian • solo_traveller • ng
7
2026-09-17 • via Nuitee
J
Jörg • solo_traveller • ch
4
2026-09-17 • via Nuitee
A
Andi • couple • de
6
Cons:

Fernsehenr war leider nicht vorhanden wie in der Beschreibung

2026-09-17 • via Nuitee
Y
Yuliia • couple • de
10
2026-09-15 • via Nuitee
S
Sanga-Kaufmann • solo_traveller • de
9
Pros:

Sauber,, ruhig, freundlich und angenehm

Cons:

Alles war sehr good

2026-09-14 • via Nuitee
A
Alja • extended_group • si
3
Low price hotel but dirty and bad room equipement in a bad part of town.
Pros:

Parking for 9e / night

Cons:

Elevator did not work in the evening and we spent 15 minutes walking around searching for a way up to the hotel. At checkin, the receptionist told us the included key fob was "for the door at night" but didn't actually show us where that door was and how to get in and did not explain that the elevator would be blocked at night.
The room had old and dirty equipement and the carpets in the hallway were full of suspicious stains.
I guess its okay for the cheap price and for only 1 night, but don't expect much.

2026-09-14 • via Nuitee
A
Andreas • solo_traveller • de
3
Der günstige Preis hat einen Grund _Lage und Ausstattung ..
Pros:

Gute Anbindung an die u Bahn Nähe der Gärten der Welt mit Seilbahn ..mehrere Bäcker um die Ecke und etwas urbanes Flair am Platz

Cons:

Fenster nur zum Atrium des Hauses hin- keine Möglichkeit für frische Luft .
Schlecht schallgedämmte Fenster—somit viel Lärm und Musik im Zimmer .
Viel zu niedrig und eingebaute WC und kein funktionierender Fernseher .
Sehr schwer zu finden wenn man vor Ort ist .

2026-09-12 • via Nuitee
D
Doreen • solo_traveller • de
7
Pros:

Sonst war es gut, aber die Lage nicht

Cons:

Sehr laut

2026-09-12 • via Nuitee
B
Benedict Moritz • solo_traveller • de
4
Cons:

zimmer sind mit zukleinen vorhängen nicht dunkel zu kriegen. kein tv im zimmer. keine klimaanlage, nur ein vetilator. flure absolut verdreckt. keine fahrstuhlnutzung nach 21 uhr möglich, da rezeption abgeschlossen wird und nur eingang über ein urinstinkendes treppenhaus möglich ist.

2026-09-11 • via Nuitee
M
Mia • solo_traveller • cz
1
Pros:

Nic

Cons:

Koupila jsem si ubytovani se snidani a s parkovistem. Na miste hotel nepodaval snidane. Sileny smrad a vyhled do obchodniho cesta. Po prvni noci jsme odjeli.
Dvere nesli zevnitr zamknout. Bezpecnost nula. Plisen ve sprse.
Penize nam nebyly vraceny, i kdyz na ne mame narok. Booking neschopny komunikace.

2026-09-11 • via Nuitee
O
Olaf Schrader • solo_traveller • de
1
Pros:

Eigentlich nix.

Cons:

Es gab noch nicht mal einen
Fernseher.
Die Räumlichkeiten waren dunkel.Der Flur zu den Zimmer war der Teppichboden dreckig.

2026-09-11 • via Nuitee
M
M.H. • solo_traveller • de
10
Pros:

Sehr freundlich Personal.

2026-09-11 • via Nuitee
M
Michael • solo_traveller • de
4
Einmal reicht.
Pros:

Frühstück bei der Bäckerei Junge war sehr schön

Cons:

Kein TV im Zimmer, erst nach mehrmaliger Diskussion am 2. Tag erhalten.
Kein Frühstück bekommen, war aber auf der Homepage angepriesen.
Einzelzimmer gebucht, Dreibettzimmer bekommen. Dazu sollte ich mich an Booking.com wenden. ????
Mitarbeiter Reception wenig freundlich, seine Motivation nicht ersichtlich.
Kaum Schlaf, sehr laute Musik nachts von 22:00 h 03:00 Uhr und dann wieder ab 07:00 Uhr morgens, von einem der 24/7 Lokale zum Innenhof.

2026-09-09 • via Nuitee
T
t • solo_traveller • ro
7
2026-09-08 • via Nuitee
A
Alina • solo_traveller • de
5
2026-09-08 • via Nuitee
S
Schlegel • solo_traveller • de
7
Pros:

Das man in der Gegend Bus, Bahn und U-Bahn Station hat und man auch gleich vor Ort mehrere Auswahl Möglichkeiten hat zum Essen.

Cons:

Das ich mit Frühstück gebucht habe aber vor Ort erfahren habe das es in diesem Hotel gar kein Frühstück gibt aber es mit bezahlt hat erst mit Nachfrage wurde es uns erzählt.

2026-09-07 • via Nuitee
J
Jieun • solo_traveller • de
2
Freundliches Personal, aber zu viele kleine Mängel
Pros:

약국과 마트들이 가까움
근처에 FitX 있으니 회원은 참고하시길
위치가 크게 위험하진 않음
직원들이 친절함

Cons:

전체요약
1. 위치 넘 동쪽임(위험하진 않음)
2. TV 방에 없는 이유 내 과실로 몰고 가려다가 부킹닷컴에 손님 후기에 호텔측이 쓴 답변인 '모든 객실에 TV가 있음' 읽어주니 그제서야 케이블 고장났다 함
3. 매트리스 침대 프레임과 안 맞고 매트리스 하나는 2시간 낮잠 잤다고 온 몸이 아팠음. 다른 하나는 괜찮았지만.
4. 방음 안 되고 암막커튼이 창 전체 커버 못함
5. 금연 객실에 은은하게 담배 냄새 베어있는듯
6. 화장실이 더럽진 않은데 호텔 컨디션은 아님

본문
일단 위치부터가 별로임. 확인 안 한 내 잘못이긴 함. 너무 동쪽임.

호텔 카드부터 더러움.
분실해서 10유로 주고 재발급한 카드는 깨끗했음

요즘 내가 가는 호텔에 TV 유무 중요하게 따져서 TV 있는지 보고 사진에 있는 것도 확인하고 예약한 건데 방 들어왔는데 없었음.
부킹닷컴에 티비가 없었다는 후기에 호텔측에서 우린 모든 방에 티비가 있는데 왜 2박동안 문제 제기 안 했냐고 답변해놔서 나도 물어는 봐야겠다 싶었음.
물어봤더니 처음엔 내가 TV있는 방으로 예약 안 한 거라고 그러길래 부킹닷컴의 손님 후기에 달린 호텔 답변 그 자리에서 읽어줌.
그제서야 우리 안테나 고장났고 2주간 모든 방에 TV가 없을 거라 안내함.
참고로 난 호텔에서 그 어떠한 메시지도 받은 적 없음.

매트리스 불편함. 침대 프레임에 딱 맞지도 않음.
낮잠 2시간 잤다고 온몸이 아파서 준비 안 된 침대로 바꿈.
다행히 그 침대는 문제 얷긴 했는데, 내가 도미토리에서도 매트리스 때문에 이렇게 아파본 적이 없음...
개인실의 나름 준수한 침대 위에서 티비로 폰 연동해서 유튜브 보면서 낄낄거리다 자려던 내 계획은 걍 사라짐. 차라리 TV 포기하고 도미토리 갈 걸.

객실에서 담배냄새가 은은하게 베어있는듯 했음. 금연 객실임에도. 비흡연자 입장에선 느껴지지만 흡연자는 잘 못 느낄 그 정도. 얘기해봤자일것 같아서 프런트엔 얘기 안 함.

암막커튼이 창문 전체 커버 못함.
사진은 최대한 펼친 거임.

방음 복도도 창문 밖도 거의 안 되는 수준.
창문 열려있는 줄.

화장실은 더러운 건 아닌데 여기가 여관인지 호텔인지 모르겠음. 호텔이라고 부르기 어려운 급의 컨디션임. 도미토리가 더 깨끗했음.

자잘한 문제 하나하나 발견할 때마다 이의제기하기가 귀찮았음. 너무 많기도 했고, TV없다고 물어본 거에 답변부터 내가 예약 안 한 탓이라고 대충 넘기려는 태도의 직원때문에 더욱 더. 직원이 불친절하진 않았지만 일을 대충하는 것과 친절도는 엄연히 다른 영역임.

대신 후기 자세히 남길 테니 이 후기 본 사람들은 정말 급한 거 아님 여기 가지 마셈. 자잘한 문제들이 너무 많음.

2026-09-07 • via Nuitee
K
Kerstin • solo_traveller • de
8
Cons:

Der Fernseher ging nicht

2026-09-06 • via Nuitee
D
Daniel • extended_group • de
6
2026-09-04 • via Nuitee