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This is more than transportation—it's a refined experience. Travel in private black car service operated by professional chauffeurs who value punctuality, discretion, and local knowledge. Our fleet consists of executive sedans, SUVs, and Sprinter vans maintained to the highest standards. Whether you're arriving at the airport, departing from your hotel, or stepping off a cruise ship, expect seamless coordination, warm hospitality, and elevated service at every turn.
What's Included
Meeting and pickup
Pickup Points: All hotels addresses, short-term rentals, cruise terminals, and Louis Armstrong International Airport (MSY). Please choose your pickup location or enter it manually at checkout. Pickup Instructions: For airport arrivals, your chauffeur will be waiting inside the terminal, holding a sign with your name directly in front of the ground floor escalators near baggage claim. If for any reason parking is full, you will be contacted and given alternate instructions on where to meet and load. Chauffeurs are scheduled based on your flight’s arrival time and allow up to 45 minutes for luggage retrieval on domestic flights. → As long as all passengers are on the same flight, we have never left clients behind. For outbound transfers to MSY, please be ready at least 10 minutes before pickup. → Kindly include your preferred pickup time for return transfers in the “Special Instructions” during checkout. If no time is given then you will be scheduled 2.5 hours before your flight's departure.
What to expect
Upon arrival at Louis Armstrong New Orleans International Airport, your chauffeur will greet your party inside the terminal while holding a personalized name sign in front of the ground floor escalators near baggage claim. Chauffeurs are scheduled to arrive at your flight's arrival time and allow 45 minutes of complimentary grace period for domestic baggage retrieval. You will be escorted to your vehicle, assisted with luggage, and transported directly to your destination in New Orleans. There are no additional stops allowed.
**For guests arriving on British Airways or other international flights**
Chauffeurs are scheduled to arrive 1 hour after flight arrival
Customs clearance at MSY can take up to 4 hours
Chauffeurs will contact you via WhatsApp
Please notify your chauffeur immediately upon clearing Customs
Outbound to Airport (MSY):
For transfers departing from your hotel, residence, or short-term rental to MSY, please be ready at least 10 minutes before your scheduled pickup time.
➤ Be sure to include your preferred pickup time in the “Special Instructions” field at checkout. If a pickup time is not requested, you will then be assigned one 2.5 hours before your flight departure time. Chauffeurs arrive promptly, assist with luggage, and provide direct drop-off at the terminal entrance.
From Cruise Port:
If disembarking from the Cruise Port of New Orleans, your chauffeur will meet you at the designated ground transportation area. Since the cruise terminal does not have a waiting zone, chauffeurs are required to stand by approximately a quarter mile away and cannot pull up until your party is ready and waiting outside the exit door.
To ensure a smooth pickup and minimize your wait time:
-Please provide your scheduled disembarkation time when booking
-Call or text dispatch as soon as your party is exiting the terminal
Once connected, your chauffeur will load your luggage for you and transport you to your hotel, MSY Airport, or another destination of your choice with private, timely service.
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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