Responsibility
• We are not responsible for ongoing restoration works or entry issues at Hagia Sophia.
• Our responsibility covers only on-time ticket delivery.
• Receiving your ticket means our service is complete — please consider this when leaving a review.
Delivery
• QR code tickets are sent one day before your visit.
• WhatsApp is required to receive your ticket.
• Tickets are sent via WhatsApp/SMS or email.
Special Cases
• Children under 7 enter free; tickets available at the booth with valid ID/passport.
• This ticket does NOT skip the security line — all visitors must pass through security.
-Refunds can only be processed within the final 24 hours permitted by the Viator system. Once tickets have been sent, they are non-refundable. Our company is not responsible for unused tickets.
• Scan the QR codes on panels near the mosaics with your phone camera for the audio guide.
• TÜRSAB A-Class License No: 18212
Hagia Sophia Grand Mosque is one of the most visited places in Istanbul.
For a full refund, cancel at least 24 hours before the scheduled departure time.
You can cancel up to 24 hours in advance of the experience for a full refund.
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