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We offer a reliable and safe service throughout the Punta Cana area. We have friendly and attentive staff at all times, as well as vehicles in optimal condition to guarantee top quality service. We are properly regulated by local authorities, since safety is paramount for us.
What's Included
Meeting and pickup
About his arrival: 1. The customs process usually takes between 45 minutes and 1 hour, and please rest assured that we will be waiting for you no matter the duration. 2. If you are not interested, consider avoiding the timeshare seller inside the airport terminal to save time and avoid unwanted requests. 3. For those planning tours or excursions, we offer excellent and affordable options. Find us at the airport: Simply look for the welcome sign outside the terminal; will display your name prominently. Regarding his departure: Your driver will be in your hotel lobby 15 minutes before your scheduled pickup time, holding a sign with the name of your reservation. Please note that there is a 15-minute grace period to wait in the lobby after your reserved pickup time.
Punta Cana, 23000, Dominican Republic
What to expect
• The client books the transportation service from the airport to their hotel and vice versa through viator,
2. Reservation confirmation:
• Once the reservation is made, the customer receives a confirmation that includes service details such as pickup time, reservation number, vehicle type and total cost.
3. Arrival at the airport:
• The client arrives at the airport on the date and time agreed for their arrival flight. Once you have collected your luggage, you go to the designated area for shuttle services, which may be in the arrivals area or at a specific location outside the terminal.
4. Meeting with the driver:
• Our driver waits for the client in the designated area with a sign that bears his name with the company logo. The customer can easily recognize the driver and proceed to introduce himself.
5. Reservation verification:
• The driver verifies the customer's reservation by requesting the reservation number or the customer's name. Once the reservation is confirmed, the driver helps the client with their luggage and escorts them to the assigned vehicle.
6. Transfer to the hotel:
• The client and the driver go to the assigned vehicle. The driver loads the luggage into the vehicle and makes sure the client is comfortable before beginning the transfer to the hotel.
7. Safe and comfortable trip:
• During the trip, the driver follows traffic rules and ensures the customer's safety at all times. You can also provide useful information about the area, activity suggestions, or answer questions the client may have about their destination.
8. Arrival at the hotel:
• Once they arrive at the hotel, the driver helps the client get out of the vehicle and unload their luggage. If necessary, the driver can accompany the client to the hotel reception to ensure smooth check-in and proper accommodation.
9. Farewell and termination of service:
• After ensuring that the customer is comfortable in the hotel, the driver politely says goodbye and wishes him a pleasant stay. The client can express any concerns
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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