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Offered languages
- German
- English
- Italian
- French
- Dutch
- Spanish
The Best Way to Discover Madrid: Scavenger Hunt & Self-Guided Tour. Play, learn, and walk! Explore at your own pace with a 100% self-guided activity. Start anytime (24/7) with no guides or schedules. Pause for some chocolate con churros at San Ginés or enjoy a calamari sandwich at Plaza Mayor and resume whenever you're ready—even the next day. This unique team-building activity is perfect for couples, families, and groups.
The "Complete City" Package Everything you need in one app:
Interactive Game: Solve puzzles and discover 10+ major attractions, plus hidden gems revealed along the way.
Audio & Text: Listen to our audio guide or read the history/legends of each site.
Insider Tips: Access hand-picked local restaurant and shop recommendations.
What you will visit: Museo Nacional del Prado, Puerta Felipe IV, El Retiro Park, Puerta de Alcalá, Cibeles Fountain, Plaza del Sol, Plaza Mayor, Mercado San Miguel, Plaza de Oriente, and the Royal Palace.
What's Included
Meeting and pickup
Open your booking confirmation email and tap “Get Ticket”, read carefully the ticket details. Download World City Trail app, select create at the first page, use your booking reference (found in your ticket) and select your starting location.
What to expect
Interactive Exploration: Navigate a 4.5km walk (~60 mins walking time). Solve riddles using imagination and observation at stops like the bustling Puerta del Sol or the majestic Royal Palace to unlock your next spot. Total activity lasts ~3 to 3.5 hours on average, depending on your pace and breaks.
Your Tour, Your Way: Customize your route, change the order of places, or skip stops to fit your schedule. Pause for a break or to explore a site and resume exactly where you left off. There is no time limit—your access lasts for a full year.
Stories & Tips: Unlock legends and history via text or audio guide at sites like the historic Plaza Mayor. Includes hand-picked local restaurant and shop tips. Available in 6 languages: EN, DE, FR, NL, IT, ES. Note: Outdoor-only; internet required.
Additional info
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Total Flexibility: Start anytime you want—there is no fixed schedule. You can pause and resume as often as you like.
- Weather & Health Guarantee: If bad weather or illness prevents you from going, you can do the tour any other day. You can even contact us to change the tour to a different city!
- Technical Requirements: A fully charged smartphone and an active mobile data connection are required. Important: Please disable any VPN and avoid city Wi-Fi, as these will cause the app to malfunction or disconnect.
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Additional info
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Total Flexibility: Start anytime you want—there is no fixed schedule. You can pause and resume as often as you like.
- Weather & Health Guarantee: If bad weather or illness prevents you from going, you can do the tour any other day. You can even contact us to change the tour to a different city!
- Technical Requirements: A fully charged smartphone and an active mobile data connection are required. Important: Please disable any VPN and avoid city Wi-Fi, as these will cause the app to malfunction or disconnect.
- Essential Gear: We recommend wearing weather-appropriate clothes and comfortable walking shoes.
- Audio Experience: You can use your phone’s speaker to listen to the tour, but you are also welcome to use headphones if you prefer.
- Support Policy: We offer 24/7 live assistance via worldcitytrail chat. Please note that we do not offer phone support; the chat link is our only official support channel.
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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