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There is not a taxi call center in Luoyang, so It is difficult to reserve a taxi in advance by phone. If you need to reserve a transfer service to Luoyang Airport (LYA), this pre-booking service is the best choice. It is designed for people who prefer to reserve everything in order ahead of time. The service is delivered by experienced professional driver from a big and reliable national car rental company, and an English speaking staff is available 24/7 backup support for urgent help.
What's Included
Meeting and pickup
This pickup price is for hotels in downtown Luoyang only. Downtown Luoyang includes 5 districts of Xigong, Laocheng, Jianxi, Luohe and Luolong. Other districts are named as Outskirts Luoyang. Hotels in Outskirts Luoyang will cost additional charge. Please check if your hotel is located in downtown Luoyang before you make a booking.
What to expect
Frequently Asked Questions:
Q: Is your service better than calling a taxi on site?
A: Taxi service is not always available in Luoyang. If the hotel bellboy can not find a taxi for you in time, the stress of waiting for a taxi will cause big problem. Using this transfer service, you will have a better vehicle, better service from a reliable national car rental company, plus 24/7 backup from a local travel agent. The pickup will be arranged at your preferred pickup time.
Q: Do you pickup from my hotel?
A: This pickup price is for hotels in downtown Luoyang only. Downtown Luoyang includes 5 districts of Xigong, Laocheng, Jianxi, Luohe and Luolong. Other districts are named as Outskirts Luoyang. Hotels in Outskirts Luoyang will cost additional charge. Please check if your hotel is located in downtown Luoyang before you make a booking.
If your hotel is in outskirts Luoyang, the additional cost will be advised by the local travel agent.
- Plan A: If the local travel agent has receiving your reply of approval of this additional cost in time, booking will be confirmed.
- Plan B: Booking will be cancelled automatically and refund will be arranged for not receiving your approval in 24 hours.
Q: What should I do if I can not find my driver?
A: Telephone the local travel agent. The staff will ask you to pass the phone to a Chinese standing beside you, find out your exact location. Then please wait here. Your driver will come to you. Do not move! Do not go to airport by yourself.
Q: How can I modify a reservation?
A: Please use the urgent contact number on your voucher, contact the local travel agent as early as possible.
Q: How can I cancel a reservation?
A: Please use the urgent contact number on your voucher, contact the local travel agent as early as possible.
Q: Will the driver telephone me before pickup?
A: No. Your driver does not speaking in English. The local travel agent will be your backup.
Additional info
- Wheelchair accessible
- Suitable for all physical fitness levels
- Please offer airline details upon reservation.
- No refund for all confirmed booking, including no show or late arrival.
- Each passenger (aside from infant) can check in with a maximum of 2 pieces of luggage, total dimension not exceeding 158 cm (62 inch), wheels, handles and side pockets included. Each bag should not weigh over 20kg (44 lbs).
- Excessive and over-sized bag as subject to the availability of the storage space of the vehicle, may incurring surcharge.
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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