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This transportation service is designed for cruise travelers who want a smooth, direct and reliable ride to Bacalar. You will enjoy a private air-conditioned vehicle, punctual pickup just outside the port and a professional driver focused on your comfort and safety. There are no shared groups and no delays, only a fast and stress-free trip that gets you back to your ship with plenty of time before All Aboard.
What's Included
Meeting and pickup
Our meeting point is located just outside of the Costa Maya port complex area. Guests can safely walk from the port to our meeting point.
What to expect
After greeting you, you’ll board a comfortable, air-conditioned vehicle for a direct ride to Bacalar, following a smooth and safe route with no unnecessary stops. Once you arrive, the driver will guide you to the check-in point of your activity and stay in communication for the return pickup.
When your experience is finished, your driver will be ready to take you back to Costa Maya. The drop-off is at the same area near the port entrance, allowing you to walk back to your ship with plenty of time before All Aboard. The entire process is designed to be clear, punctual, and stress-free for cruise travelers.
Additional info
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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