eSIM stands for embedded SIM, an advanced new technology allows devices access internet without insert a physical SIM card, easily switch network in different destinations. It is only workable in eSIM supported devices.
No, travelers go directly to the location. When you place the order successfully, the QR activation code will message traveler in the Viator booking in 1 working days(If you don’t know how to find it, please contact CS service to support). The esim doesn't need to pick up or post.
All sales are final. No refund is available for cancellations.
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This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
You will not receive a refund if you cancel.
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