1. Real-time guidance with Japanese text. Our drivers can be assured even if you cannot enter the parking lot due to construction conditions at the airport.Immediately upon arrival, we send a message in Japanese to your mobile phone, directing you exactly where to wait. TheDon't worry about "I can't explain the location in English."
2. Unlimited waiting time (for flight delays) Drivers are constantly monitoring flight information and waiting around the airport.If you arrive late, we will wait until you come out at no extra charge.Please don't rush through immigration.
3. Advance video guidance is available. If you are new to LAX and are unsure where to wait, we have a YouTube video explaining how to get from entry to your pick-up location.The ability to simulate in advance greatly reduces stress on arrival.
https://www.youtube.com/watch?v=lEdrjS8cm5g&t=1s
【Curveside pick-up】 Due to airport construction, we will meet you on the sidewalk outside the terminal instead of inside the arrival lobby.
After your flight arrives, our driver will contact you in Japanese on your mobile phone.
Please wait outside the building (arrival floor) after receiving your luggage.
Check the **pillar number (e.g. B - 5)** on the column along the sidewalk and provide the driver with that number.
We will turn your car to the designated area immediately.
For a full refund, cancel at least 24 hours before the scheduled departure time.
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You can cancel up to 24 hours in advance of the experience for a full refund.
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