Porto to Lisbon - Private Mercedes Transfer

Booking: The process begins with the customer making a booking with us. The customer provides details like the pickup location, destination, preferred time, and any specific requirements.

Confirmation: Once the booking is made, your reservation is confirmed. We may send a confirmation email or message to the customer, containing the booking details, payment information, and any other relevant instructions.

Vehicle assignment: Based on the booking details, we assign a suitable vehicle for the customer's transportation needs. The vehicle will be a Mercedes luxury sedan or a luxury van depending on the number of passengers.

Pickup: On the scheduled day and time, the driver arrives at the specified pickup location. We may notify the customer in advance, either directly or through a notification system, to confirm their arrival and ensure a smooth pickup experience.

Boarding and journey: Once the driver arrives, the customer boards the assigned vehicle, and the journey begins. The driver follows the route or uses navigation systems to reach the destination efficiently. Throughout the journey, the driver ensures passenger safety, adheres to traffic rules, and maintains a professional demeanor.

Drop-off: Upon reaching the destination, the driver assists the customer with disembarking from the vehicle. They may help with unloading luggage or other belongings, if applicable.

Feedback and ratings: After the drop-off, customers may have the option to provide feedback and ratings regarding to our service. This feedback helps us to improve our services and maintain quality standards. It also serves as valuable information for future customers.

Overall, the transport service from booking to drop-off aims to provide a seamless and convenient experience for customers, ensuring safe and timely transportation from their pickup location to the desired destination.