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By choosing our service, you’re not just booking transportation – you’re investing in a smooth, stylish, and stress-free experience. Whether it’s a short trip from the airport or a full-service journey across the Dominican Republic, we’re here to make it memorable.
Let me know if you’d like to focus on specific points or add unique elements for your service!
What's Included
Meeting and pickup
Please be aware that you may be approached by individuals trying to sell you other transportation services at the airport. please do not engage in conversation with them as they will try to mislead you about our driver not being there or having just left. Once you have picked up your luggage you may walk straight out of the airport and meet your driver who will be waiting for you at the end of the exit hall holding a sign with your name and company's logo on it. CUSTOMER SERVICE Open from 7am-6pm
What to expect
• Online or Phone Booking:
Clients can book their transfer through the website or by phone, choosing their preferred vehicle, date, and time.
• Instant Confirmation: Once the booking is completed, clients receive a confirmation email or text with all booking details, including pick-up time, driver contact, and meeting instructions.
• Payment Options: Clients have the option to pay online, upon arrival.
Step 2: Pre-Arrival Communication
• Pre-Arrival Reminder: 24 hours before the scheduled pick-up, clients receive a reminder via email or text, reaffirming details and any special requests.
Step 3: Airport Arrival and Pick-Up
• Meet and Greet Service: Upon arrival at Punta Cana Airport, clients are greeted by the company rep holding a sign with their name for easy recognition.
• Assistance with Luggage: The driver assists with the client’s luggage, providing a seamless and welcoming start to their experience.
Step 4: Comfortable Transfer to Destination
• Professional Driving Experience: The driver ensures a smooth, safe, and comfortable ride, sharing local insights or remaining discreet based on the client’s preference.
• Customized Experience: If requested, the driver can make brief stops or accommodate specific needs along the way.
Step 5: Arrival and Drop-Off
• Assistance with Luggage: Upon arrival at the destination, the driver assists with unloading the luggage.
• Verification of Destination: The driver ensures the drop-off location is correct and verifies any final details with the client.
• Friendly Farewell: The driver thanks the client for choosing the service, offering a courteous farewell and any assistance for future bookings.
Step 6: Follow-Up and Feedback
• Post-Trip Communication: Clients receive a follow-up email or message thanking them for their business and inviting them to leave a review or provide feedback.
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Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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