For airport pickups, your driver will be waiting in the arrivals hall holding a sign with your name. For hotel pickups, please be ready in the lobby 10 minutes before the scheduled time. If your accommodation is a private villa, please provide the exact location and access instructions.
Please wait in the hotel lobby at the scheduled pickup time. Your driver will meet you with a sign displaying your name. If you are being picked up at the airport, look for our representative in the arrivals area after exiting customs. Flight tracking is included, so don’t worry if your flight is delayed.
For a full refund, cancel at least 24 hours before the scheduled departure time.
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You can cancel up to 24 hours in advance of the experience for a full refund.
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