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Our small, local, family-owned business stands out for its personalized touch and deep roots within the community. Unlike larger corporations, our business thrives on intimate connections and a genuine commitment to customer satisfaction. Every interaction is infused with warmth and authenticity, reflecting the care and passion of our family's legacy. With a focus on quality over quantity, we offer handcrafted products and services that bear the mark of our local expertise and attention to detail.
Allow us to show you the magic of our land
What's Included
Meeting and pickup
We provide the most comfortable, direct, safest and fastest way to get from your hotel in Playa del Carmen to the only New World's Wonder that we have on the North American Continent, CHICHEN-ITZA. On the way there, we will tell you a few things about the history of the place and make your ride as pleasant as possible
What to expect
**1. Booking & Confirmation**
After booking, you’ll receive confirmation of your private transportation service, including your pickup time and location. Pickup is available from your hotel or accommodation within the designated service area.
**2. Hotel Pickup**
Your professional driver will meet you at your scheduled pickup location and assist with your luggage before beginning the journey to Chichen Itza.
**3. Transportation to Chichen Itza**
Travel comfortably in a private, air-conditioned vehicle. You may choose the scenic route through the Yucatán countryside or the faster Toll Road, depending on your preference and available time.
**4. Chichen Itza Visit**
Arrive at Chichen Itza and explore the impressive archaeological site at your own pace, including the iconic El Castillo and other important Mayan structures. Entrance fees are not included unless specified in your booking.
**5. Optional Stops Along the Way**
The Classic itinerary may include suggested stops such as a **cenote, Valladolid, or a local restaurant for lunch**. These stops are suggestions only and can be modified, added, removed, or replaced according to your preferences, **as long as the total transportation/tour time included in your booking is respected**. Food and entrance fees are not included.
**6. Return Journey**
After completing your selected stops and activities, your driver will begin the return journey to your original pickup area.
**7. Drop-Off**
Enjoy convenient private drop-off directly at your hotel or accommodation, completing your Chichen Itza experience.
**Please note:** This is a private transportation experience, allowing flexibility within the booked time. The itinerary and stops can be adjusted during the day, subject to travel conditions, opening hours, and the total booked duration.
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Not recommended for travelers with spinal injuries
- Travelers should have at least a moderate level of physical fitness
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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