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Our company is new to the Viator platform but we have over 25 years of experience in the transportation industry. Utilizing the latest technologies and practices, we are able to provide an exceptional level of service for our beloved guests.
Our airport shuttle services are the way to go when traveling. Pre-booking your ride means zero lines. Skip the taxi/rideshare line and head to your destination when you have your bags.
From a simple Waikiki airport shuttle ride to a circle island tour, we strive to provide an experience that will last a lifetime. See why so many have booked a ride with us and left with a smile!
What's Included
Meeting and pickup
Please be ready (10) minutes before your scheduled pickup time. Should there be multiple stops, pickups will begin at (15) minutes before the scheduled pickup time (5:45 AM, 6:45 AM, etc.) This service typically takes 30-45 minutes. The shuttle will generally get you to the airport within that timeframe. Please note that the duration of the ride may be subject to adjustment based on the traffic conditions of the day. Pickup times will also vary depending on local traffic, unforeseen circumstances, etc. Should there be a delay, our dispatch team or your driver will reach out accordingly.
What to expect
Immediately after booking, you will receive a confirmation email. Please review your booking details and reach out to us should you need to make a correction. (24) hours before your pickup, you will receive a reminder text with a link to your booking which will provide your scheduled pickup time and date.
On the day of your pickup, our driver will call/text upon arrival at your hotel. Please be ready 15 minutes since our shared shuttle begins loading 15 minutes before the pickup time.
The order of pickups will be based on the hotel/resort location. Our vehicles will be clearly marked with "IES" on the front and rear doors. Once your driver arrives, your name will be called and you will be asked to confirm your first name and to present your QR code from your booking itinerary as well.
Additional info
- Public transportation options are available nearby
- Infants and small children can ride in a pram or stroller
- Suitable for all physical fitness levels
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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