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Avoid the long taxi lines at Changi Airport and pre-book an arrival transfer! Our fully licensed drivers will be waiting at the arrivals hall ready to take you into the city once you clear customs and collect your baggage! No wait and plenty of peace of mind!
What's Included
Meeting and pickup
Ensure that you have your mobile number included in the booking. This number should be registered to whatsapp for easy communications. You will receive a whatsapp message or email from our ground conceirge crew 24hrs prior to your travel date/time. If you do not have your mobile on or cannot see your name at the Arrival hall, do not panic. 1. Check you email for specific instructions 2. Go to a nearby information counter and get someone to send a whatsapp to our customer hotline
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What to expect
Your driver will be waiting in the arrivals hall at the door nearest to your baggage claim belt while holding a signboard with your names on it. Upon meeting your driver, please present your voucher for verification and proceed to be escorted to your vehicle to prepare for boarding.
Enjoy the comfort and peace of mind of riding into the city in our insured, air-conditioned vehicles driven by officially licensed drivers.
Additional info
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
- Each traveler is allowed a maximum of 1 suitcase. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
- The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
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Additional info
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
- Each traveler is allowed a maximum of 1 suitcase. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
- The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
- Child seats are mandatory for all young passengers under 1.35m in height. There will be a surcharge of USD15.00 per child seat made payable via cash to the driver at the pickup location
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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