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We are a London-based company with over 10 years of experience, offering reliable transportation services with professional drivers. All our vehicles are fully insured, licensed, and authorised by Transport for London. We prioritise punctuality and ensure every journey is smooth and timely, respecting your valuable time with our commitment to excellence.
Our services cover all types of private transfers. We offer transfers to and from London airports, Cruise Ports across England, and personalised private tours. We are dedicated to providing fast and efficient services with a focus on comfort and reliability.
We offer a modern fleet of electric, hybrid, plug-in hybrid, and diesel vehicles, combining eco-friendly options with traditional reliability. We actively use customer feedback to refine our services and ensure a superior travel experience!
What's Included
Meeting and pickup
For Airport Pick-up: We monitor and track all the flights, we will pick you up even if your flight is delayed. Our driver will wait at the pick-up point with your name written on the board 60 min after landing. The driver will then wait a further 30 minutes before leaving the airport unless we are Informed that there is been delays in passport and customs control or baggage area. That is a total of 90 minutes free waiting time after the flight has landed. If waiting time exceeds 90 minutes, the additional waiting time cost is payable in cash to the driver at the beginning or at the end of your transfer. Additional waiting time fees of £10 will apply for every 15 minutes, this rate includes waiting time for the driver and airport carpark fee. Example of waiting time fees: 0 min to 90 min - free 90 min to 105 min - £10 105 min to 120 min - £20 120 min to 135 min - £30 135 min to 150 min - £40 If after 90 minutes the customer could not be contacted or did not respond, this will result in a customer no-show and a refund will no longer be possible. Heathrow Airport waiting area: Heathrow Airport Terminal 2 we meet our customers by WHSmith. Heathrow Airport Terminal 3 we meet our customers at Nero Coffee. Heathrow Airport Terminal 4 we meet our customers at Costa Coffee. Heathrow Airport Terminal 5 we meet our customers at Costa Coffee. Please choose the convenient pick-up location. If any issue, please call to our office phone number and we will be happy to assist you.
Please provide your full drop off address including the postcode.
What to expect
We make sure that the driver will have enough time to arrive at the time set to pick up the client.
We are sending you the driver's details and phone number to make sure you can contact them at any time if necessary.
When picking up from the airport, the driver will wait for the passenger in the arrivals area with his name written on the name board.
The driver will be in contact with the customer and will inform them exactly what time he will arrive at the pick-up location.
When the driver meets the passenger, he will help him with the luggage, when picking it up to the car, as well as at the destination by unloading it from the car.
Please contact us for any additional information.
Additional info
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- For Heathrow airport pick-up, please send us your flight number and your full drop-off address/location.
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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