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We are a London-based company with over 10 years of experience, offering reliable transportation services with professional drivers. All our vehicles are fully insured, licensed, and authorised by Transport for London. We prioritise punctuality and ensure every journey is smooth and timely, respecting your valuable time with our commitment to excellence.
Our services cover all types of private transfers. We offer transfers to and from London airports, Cruise Ports across England, and personalised private tours. We are dedicated to providing fast and efficient services with a focus on comfort and reliability.
We offer a modern fleet of electric, hybrid, plug-in hybrid, and diesel vehicles, combining eco-friendly options with traditional reliability. We actively use customer feedback to refine our services and ensure a superior travel experience!
What's Included
Meeting and pickup
Our driver will wait at the pick-up point with your name written on the board 15 min after arrival time. The driver will then wait a further 15 minutes before leaving the port unless we are informed that there have been delays in passport and customs control or baggage area. That is a total of 30 minutes of free waiting time. If the waiting time exceeds 30 minutes, the additional waiting time cost is payable in cash to the driver at the beginning or at the end of your transfer. Additional waiting time fees of £10 will apply for every 15 minutes, this rate includes waiting time for the driver and carpark fee. If after 45 minutes the customer cannot be contacted or does not respond, this will result in a customer no-show, and a refund will no longer be possible. Cruise arrivals waiting area: Queen Elizabeth II Terminal Mayflower Terminal City Terminal Ocean Terminal Horizon Cruise Terminal Please specify your arrival time and Cruise Terminal. If any issues, please call our office phone number and we will be happy to assist you.
What to expect
Our driver will wait at the pick-up point with your name written on the board 15 min after arrival time.
The driver will then wait a further 15 minutes before leaving the port unless we are informed that there have been delays in passport and customs control or baggage area.
That is a total of 30 minutes of free waiting time after the cruise has arrived.
If the waiting time exceeds 30 minutes, the additional waiting time cost is payable in cash to the driver at the beginning or at the end of your transfer.
Additional waiting time fees of £10 will apply for every 15 minutes, this rate includes waiting time for the driver and carpark fee.
If after 45 minutes the customer cannot be contacted or does not respond, this will result in a customer no-show, and a refund will no longer be possible.
Cruise arrivals waiting area:
Queen Elizabeth II Terminal
Mayflower Terminal
City Terminal
Ocean Terminal
Horizon Cruise Terminal
Please specify your arrival time and Cruise Terminal.
If any issues, please call our office phone number and we will be happy to assist you.
Additional info
- Suitable for all physical fitness levels
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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