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We are a London-based company with over 10 years of experience, offering reliable transportation services with professional drivers. All your vehicles are fully insured, licensed, and authorized by Transport for London. We prioritize punctuality and ensure every journey is smooth and timely, respecting your valuable time with our commitment to excellence.
Your services cover all types of private transfers. We offer transfers to and from London airports, Cruise Ports across England, and personalized private tours. We are dedicated to providing fast and efficient services with a focus on comfort and reliability.
We offer a modern fleet of electric, hybrid, plug-in hybrid, and diesel vehicles, combining eco-friendly options with traditional reliability. We actively use customer feedback to refine our services and ensure a superior travel experience!
What's Included
Meeting and pickup
Port Pick-up Instructions: You will receive your assigned driver’s details and phone number within 12 hours before your scheduled pick-up time, allowing you to contact them if needed. Upon disembarkation, please follow the directions given by the cruise staff—they will guide passengers to the designated pick-up zones. Your driver will be waiting at the assigned pick-up area. Please inform the driver if there are significant delays with customs or disembarkation. If the customer cannot be reached within 30 minutes of the scheduled time, or does not show up, this will be considered a no-show and a refund will not be possible. How many luggages/suitcases per vehicle type? Saloon - up to 2 Passengers with 2 large suitcases and 2 carry-on suitcases. MPV - up to 4 Passengers with 4 large suitcases and 4 carry-on suitcases. Large MPV - up to 6 Passengers with 6 large suitcases and 6 carry-on suitcases. Executive - up to 2 Passengers with 2 large suitcases and 2 carry-on suitcases. Luxury - up to 2 Passengers with 2 large suitcases and 2 carry-on suitcases. Each passenger can bring one handbag or backpack. If you require extra luggage please don't hesitate to contact our reservation team. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable. If any issue, please call to our office phone number and we will be happy to assist you.
What to expect
We contact the passenger through any available type of communication to confirm their booking details, if necessary. We can adjust the pick-up time and location at the customer's request.
We make sure that the driver will have enough time to arrive at the time set to pick up the client.
We are sending you the driver's details and phone number (via email, text message or Whatsapp) to make sure you can contact them at any time if necessary. Please contact us if you didn't received your driver details.
The driver will be in contact with the customer and will inform them exactly what time he will arrive at the pick-up location.
Your meet-and-greet service includes luggage handling, with a direct support to your vehicle and assistance with loading and unloading your bags.
Free pick-up waiting time up to 15 minutes. (There is a cost of £12.5 for every 15 minutes extra waiting time). The additional waiting time cost can be paid in cash to the driver or by card over the phone.
If you use WhatsApp, the driver will inform you in real time of his arrival time to pick you up.
Punctual Pickup: Ensuring the driver arrives promptly at the designated pick-up location.
Gratitude at Journey's End: At the end of your journey, kindly leave us a review on TripAdvisor or Viator to share your experience with other travelers!
Additional info
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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