Shenzhen-Hong Kong Private Transfer & Elite Assistant

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1 to 10 hours (approximately)
Pickup offered
Offered in: English and 2 more

This is not a standard cross-border transfer — it is a premium Shenzhen–Hong Kong private transfer supported by a dedicated Elite Assistant.

Instead of simply providing a vehicle, this service includes an English-speaking Elite Assistant who stays involved throughout the cross-border journey. Support includes border coordination, business, travel, and daily-life needs.

Cross-border travel between Shenzhen and Hong Kong can be complex due to different systems, documents, and procedures. The Elite Assistant ensures everything runs smoothly, helping you avoid delays, uncertainty, and unnecessary stress.

With experience in international business environments, the Elite Assistant delivers structured, discreet, and professional support — ideal for travelers who value efficiency, clarity, and peace of mind.

This service is well suited for business travelers, first-time visitors, families, and anyone seeking a calm, well-managed cross-border transfer rather than a basic ride.

What's Included

Arrival assistance (airport / railway station / hotel), border coordination
All Tolls & Bridge Fees, No hidden fees.
Elite Assistant: bilingual support for translation, scheduling, and on-demand business/travel needs
Support for business, travel, and daily-life needs
Communication assistance during the journey
Schedule flexibility and route adjustments
English-speaking Elite Assistant accompanying you
Route planning and traffic optimization between cities in the Greater Bay Area
Private vehicle for your group only
Interpretation and communication assistance when needed
Help with local logistics, navigation, and next-step arrangements
Meet-and-greet service at airport, railway station, hotel, or agreed pickup point
Assistance with luggage, timing, and coordination
Tips for the Assistant and Chauffeur (Optional but appreciated for excellent service).
Visa Fees: Any personal visa or entry permit costs required for Hong Kong or Mainland China.
Extended Service: If you require extended service, an hourly surcharge applies.
Luggage Limit: Max 4 standard suitcases per vehicle. Contact in advance for oversized items.
Accommodation, Meals, Drinks and personal expenses
This experience is designed for use within Greater Bay Area limits.
Services not explicitly listed under “What’s included”

Meeting and pickup

Pickup points
You can choose a pickup location at checkout (multiple pickup locations are available).
Pickup details:

1. Airport Arrivals: Driver will wait inside the arrivals hall at Guangzhou Baiyun International Airport holding a sign with the lead traveler’s name. 60 minutes of free waiting time is included.

2. Train Station Arrivals: Driver will meet travelers inside the arrivals hall of Guangzhou South/East/Central/North stations with a sign. 60 minutes of free waiting time is included.

3. Hotel/Address Pickup: Please wait in the hotel lobby or at the main entrance of your accommodation. For apartments/Airbnb, provide the full address and entry instructions in advance. 15 minutes of free waiting time is included.

4. Contact: If you cannot find your driver, please contact us immediately via the Viator messenger.

5. Special Requests: Child seats, oversized luggage, or pickups outside central districts must be arranged in advance and may incur additional charges.

Drop-off point
This activity ends in a different location. You can choose from multiple locations at checkout.

What to expect

1. Booking Confirmation – Travelers book the transfer on Viator and provide travel details (flight/train number, hotel/address, lead traveler’s name, and contact info).

2. Driver Assignment – A professional driver and vehicle are arranged in advance. The driver monitors flight/train arrival times and adjusts for delays when possible.

3. Meet & Greet –

Airport/Train Station Arrivals: Driver waits in the arrivals hall holding a sign with the lead traveler’s name.

Hotel Pickups: Driver meets travelers in the hotel lobby or designated pickup point.

4. Luggage Assistance – Driver helps load suitcases and ensures passengers are comfortable before departure.

5. Private Transfer – Travelers enjoy a direct, private ride in a clean, air-conditioned vehicle with bottled water, tissues, and phone charging available.

6. Drop-off – Travelers are dropped off safely at their hotel or specified address. Out-of-area drop-offs are available with a small surcharge.

7. Completion – Driver assists with unloading luggage and ensures travelers arrive smoothly at their final destination.

Additional info

  • Specialized infant seats are available
  • Service animals allowed
  • Public transportation options are available nearby
  • Infants and small children can ride in a pram or stroller
  • All areas and surfaces are wheelchair accessible
  • Transportation options are wheelchair accessible
Supplied by Steve

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Private Drivers
Short term availability

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

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