Our experience is 100% Spanish, so if you are an apprentice it is a very good option.
We know that for many of our passengers ballooning is a dream, so our priority will always be your safety. It is important to know that a balloon flight will always depend on optimal weather conditions, due to the monitoring of optimal conditions are constant.
If you are unable to fly due to non-optimal conditions your host will let you know at the time, you can only be refunded the proportional share of the flight, breakfast and other activities must continue, remember that you are booking a shared service. Your host will tell you the details, if you want to relearn.
The balloon fee is individual and only covers a maximum weight of 100 kg per person not cumulative, in case such exceed 100 kg per person, extra cost for overweight must be paid, these details of the courses will depart your host.
Be punctual and attentive to the arrival of transport.
We remind our travelers that returning to the City the drop-off points are 3 only, they can get off at the point that suits them best and there is even our service.
At the Angel of Independence Roundabout, next to the Sheraton Hotel. At this point it is also established as our point of leaving at the end of our activity.
4:30 am Come dressed warmly, it's cold, you can change later. We leave from CDMX to reach the corresponding balloon port. We will pick you up at your respective accommodations, within the detailed coverage areas and on the way back, if road circumstances allow we will leave you at the same point, otherwise we will leave you as close as possible. It is important to pay attention to the instructions messages that your host will send you, in which you can confirm: exact time and starting point of your tour. Remember that transportation is shared. If you are outside the pickup coverage area, it is important that you consider that they may have an extra cost that you can validate with your host (you can also consider the option of private transportation, with an additional cost), or you can also arrive on your own. Count on our central meeting point for passengers who are far away and that point is the Glorieta del Ángel de la Independencia.
At 10am at the most will be our return from Teotihuacan to Mexico City, so you can continue with your activities (Depending on the Weather and Traffic)
All sales are final. No refund is available for cancellations.
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This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
You will not receive a refund if you cancel.
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