Dear Guest,
Before your hike to Mount Ijen, please be informed that all hikers are required to present a medical certificate from a doctor, confirming that you are in good health and fit for hiking. This is a mandatory safety requirement set by the Mount Ijen authorities.
Medical Certificate Requirements:
- Issued by an official healthcare provider (clinic, public health center, hospital, or licensed doctor)
- States that you are in good health and physically fit for hiking activities
- Should be issued within 1 day prior to the hike (preferably recent)
We highly recommend that you prepare this certificate before your hike. If you haven’t obtained one yet, we can help arrange a visit to the nearest clinic for a quick medical check-up.
Thank you for your attention and cooperation. We wish you a safe and enjoyable hike!
Our driver will pick you up from your Bali hotel. You will receive a confirmation message the day before or prior to the activity to confirm the pick-up schedule and location. Please ensure your contact number is active and reachable.
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For a full refund, cancel at least 24 hours before the scheduled departure time.
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You can cancel up to 24 hours in advance of the experience for a full refund.
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