Dear Guest,
Before your hike to Mount Ijen, please be informed that all hikers are required to present a medical certificate from a doctor, confirming that you are in good health and fit for hiking. This is a mandatory safety requirement set by the Mount Ijen authorities.
Medical Certificate Requirements:
- Issued by an official healthcare provider (clinic, public health center, hospital, or licensed doctor)
- States that you are in good health and physically fit for hiking activities
- Should be issued within 1 day prior to the hike (preferably recent)
We highly recommend that you prepare this certificate before your hike. If you haven’t obtained one yet, we can help arrange a visit to the nearest clinic for a quick medical check-up.
Thank you for your attention and cooperation. We wish you a safe and enjoyable hike!
Pickup is available from your hotel or location in Bali around 6:00 PM. Please be ready in the lobby 10 minutes prior to the pickup time. Our driver will contact you beforehand for confirmation. Please provide an active contact number for easy communication.
For a full refund, cancel at least 24 hours before the scheduled departure time.
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You can cancel up to 24 hours in advance of the experience for a full refund.
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