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One-way private transfer from Hangzhou East railway station to Hangzhou hotels.
Avoid the hassle of locating a taxi by pre-booking your shared transfer service.
Our driver will go inside the train station and wait for you at the exit by holding your name sign.
Ride in comfort and safety with a courteous professional driver .
Includes an air-conditioned minivan with ample room for luggage storage.
What's Included
Meeting and pickup
1.The driver will waiting for you at the arrival South Exit ,by holding Mr.Orange sign and your name card 2.Free Waiting time:Pickup from Railway station:60 minutes. If you don't show up during the waiting time and cannot be contacted,you will miss your car and receive no refund. Overtime waiting fee: (USD5 or RMB35 PER half hour Per car) ,please pay cash to the driver
What to expect
• Driver’s name
• Driver’s photo
• Driver’s contact Number
• Vehicle’s plate Number
• Vehicle’s branding
2, Arrival
• Upon arrival in Hangzhou East Railway Station, walk to the exit. There, you will meet our driver. In case you are unable to see our driver (this has never happened before), we strongly suggest you try the following procedure to get in touch with us. We will do our best to solve your problem on the spot.
• Go to the information desk opposite the terminal exit (staff there speak English and are always ready to help), and ask the staff to make a phone call to customer hotline. or you can contact us via wechat: chinatourop
• Call our 24-7 emergency line shown in our confirmation letter and ask for help.
3,Driver & Guide Service
• Our driver can show you to the nearest toilet and currency exchange shop. Ask your guide if you need to change currency into local Chinese yuans.
• At the hotel/airport, your driver will help you with luggage and check in formalities.
• The trunks of our vehicles are spacious enough for you luggage.
• Our vehicles are equipped with Wi-Fi, GPS devices, and a baby seat. Please ask your driver if you need a baby seat.
• A short time will be given so you can go to your room and freshen up after which there will be an optional 30-minute introductory tour around your hotel provided by your guide. During this short tour, your guide will suggest to you the best restaurants and places to go shopping. He will label them on your map so that later you can easily find your way to these places all by yourself.
Additional info
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Public transportation options are available nearby
- Infants and small children can ride in a pram or stroller
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
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Additional info
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Public transportation options are available nearby
- Infants and small children can ride in a pram or stroller
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Wheelchair accessible
- Your driver speaks little English, but he is happy to lend his phone to you for a call to our 24 hours English speaking hotline for help if you will need communication.
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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