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Start Your London Journey in Luxurious Comfort
Enjoy a seamless and stress-free arrival with our exclusive private airport transfer service. Upon landing at Heathrow, your chauffeur will meet you directly in the terminal with a complimentary meet and greet, assist with your luggage, and guide you to your private Mercedes.
Relax in style as your driver navigates you smoothly to your destination. Enjoy up to 60 minutes of free airport waiting time and 20 minutes of free waiting time at any hotel or pickup point in London.
Our service is tailored to your schedule, with real-time flight monitoring to ensure timely arrivals, even with delays or early landings. Travel in comfort with first-class amenities, including Wi-Fi and bottled water, while we take care of every detail.
Let us make your London arrival a truly luxurious and personalized experience, from the moment you land until you reach your destination.
No extra hidden charges
What's Included
Meeting and pickup
From Airport: Your driver will meet and greet you in the arrivals hall. Look for your name displayed on an iPad signboard. The driver will assist you with your luggage and escort you to your vehicle. From Hotel: Your driver will arrive at your hotel 15 minutes before the scheduled pick-up time and notify the reception upon arrival. They will assist you with your luggage and ensure a smooth departure.
What to expect
Online/Phone Booking: Travelers book their transfer via Viator or by calling Viator customer support.
Details Collection: Travelers provide essential information such as pickup location (e.g., Gatwick Airport), drop-off destination, flight details, and any special requests.
Confirmation: A confirmation email or message is sent, including the booking reference, chauffeur contact, and vehicle details.
2. Pre-Trip Preparation
Chauffeur Assignment: A professional chauffeur is assigned to the trip, and the route is planned for optimal efficiency.
Vehicle Preparation: The luxury vehicle is cleaned, sanitized, and stocked with amenities like bottled water, Wi-Fi, or refreshments (if requested).
Flight Monitoring: For airport pickups, the service monitors the flight to adjust for delays or early arrivals.
3. Pickup at Gatwick Airport
Meet & Greet Service: The chauffeur greets the traveler at the terminal with a personalized sign for easy identification.
Luggage Assistance: The chauffeur assists with luggage and ensures the traveler is comfortably seated in the vehicle.
4. The Journey
Luxury Experience: The journey is smooth and relaxing, with a comfortable, climate-controlled environment. Travelers can enjoy music, charge devices, or simply unwind.
Route Optimization: The chauffeur uses live traffic updates to choose the fastest or most scenic route based on the traveler’s preference.
5. Arrival at the Hotel
Assistance at Drop-Off: The chauffeur helps unload luggage and ensures the traveller has everything they need.
From Hotel:
Your driver will arrive at your hotel 15 minutes before the scheduled pick-up time and notify the reception upon arrival. They will assist you with your luggage and ensure a smooth departure.
Final Check: The vehicle is inspected to ensure no belongings are left behind.
Feedback Opportunity: Travelers are invited to provide feedback on the service to maintain high standards.
Additional info
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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