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Luxury Fleet: Travel in style with our premium vehicles, including Mercedes E-Class, S-Class, V-Class & more, ensuring a comfortable and sophisticated experience.
Personalized Service: From meet-and-greet at the arrivals hall to assistance with your luggage, we prioritize attention to detail and tailor every journey to your needs.
Punctuality & Reliability: Our drivers monitor live flight information to ensure timely pickups, whether at the airport or your hotel. We also arrive early for hotel pick-ups to provide a stress-free experience.
Professional Chauffeurs: All our drivers are experienced, courteous, and highly trained to provide a seamless and safe journey.
Convenience & Privacy: Enjoy door-to-door private transfers with no shared rides, offering the utmost comfort and discretion.
Customer-Centric Features: Complimentary bottled water, free Wi-Fi (subject to vehicle availability), and flexible booking options make your journey even more enjoyable.
No extra hidden charges
What's Included
Meeting and pickup
From London Stanstead Airport: Your driver will meet and greet you in the arrivals hall. Look for your name displayed on an iPad signboard. The driver will assist you with your luggage and escort you to your vehicle. From Hotel: Your driver will arrive at your hotel 15 minutes before the scheduled pick-up time and notify the reception upon arrival. They will assist you with your luggage and ensure a smooth departure.
What to expect
Online/Phone Booking: Travelers book their transfer via Viator or by calling Viator customer support.
Details Collection: Travelers provide essential information such as pickup location (e.g., any Airport), drop-off destination, flight details, and any special requests.
Confirmation: A confirmation email or message is sent, including the booking reference, chauffeur contact, and vehicle details.
2. Pre-Trip Preparation
Chauffeur Assignment: A professional chauffeur is assigned to the trip, and the route is planned for optimal efficiency.
Vehicle Preparation: The luxury vehicle is cleaned, sanitized, and stocked with amenities like bottled water, Wi-Fi, or refreshments (if requested).
Flight Monitoring: For airport pickups, the service monitors the flight to adjust for delays or early arrivals.
3. Pickup at Airport
Meet & Greet Service: The chauffeur greets the traveller at the terminal with a personalized sign for easy identification.
Luggage Assistance: The chauffeur assists with luggage and ensures the traveller is comfortably seated in the vehicle.
4. The Journey
Luxury Experience: The journey is smooth and relaxing, with a comfortable, climate-controlled environment. Travelers can enjoy music, charge devices, or simply unwind.
Route Optimization: The chauffeur uses live traffic updates to choose the fastest or most scenic route based on the traveller's preference.
5. Arrival at the Hotel
Assistance at Drop-Off: The chauffeur helps unload luggage and ensures the traveller has everything they need.
From Hotel:
Your driver will arrive at your hotel 15 minutes before the scheduled pick-up time and notify the reception upon arrival. They will assist you with your luggage and ensure a smooth departure.
Final Check: The vehicle is inspected to ensure no belongings are left behind.
Feedback Opportunity: Travelers are invited to provide feedback on the service to maintain high standards.
Additional info
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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