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Enjoy a smooth, stress-free transfer from Moi International Airport to Diani with a service built for travelers who value comfort, reliability, and zero surprises.
Your driver monitors your flight in real time, adjusts for delays, and meets you inside the arrivals hall with a personalized name sign so you never have to search or guess where to go.
You’ll be escorted to a clean, air-conditioned vehicle, helped with your luggage, and driven safely using the fastest route based on current traffic conditions, whether via the Likoni Ferry or the bypass. With transparent, all-inclusive pricing, vetted professional drivers, and 24/7 support, this door-to-door ride ensures you start or end your trip in Diani with total peace of mind.
Perfect for solo travelers, couples, families, and groups looking for a dependable, high-quality airport transfer.
What's Included
Meeting and pickup
We will pick you up at the airport. The driver will be waiting for you with a sign with the lead travelers name.
Bstan Bookings is located at Buxton Point Apartments, Mombasa just after Nyali Bridge on Ronald Ngala Road
What to expect
1. Booking Confirmation
Guest books the transfer on Viator. Your system instantly logs the reservation and auto-sends a confirmation email/SMS with pickup details and your 24/7 support line.
2. Pre-Arrival Coordination
Your operations team assigns a vetted driver partner and verifies: vehicle type, route readiness, and guest flight details (arrival time, airline, and gate). Driver receives the job brief.
3. Real-Time Flight Monitoring
We track the incoming flight for delays or early arrival and adjust driver dispatch accordingly to avoid guest waiting time.
4. Driver Dispatch and Standby
Driver arrives at Moi International Airport at least 20 minutes before the scheduled landing. They park at the designated pickup zone and wait for the guest’s “bags collected” update or arrival signal through WhatsApp/SMS.
5. Meet-and-Greet
Driver meets the guest at the arrival hall holding a signboard with the lead traveler’s name. Assistance is provided with luggage as needed.
6. Vehicle Presentation
Guest is escorted to a clean, air-conditioned vehicle. Driver confirms the destination (Diani hotel/airbnb) and ensures the guest is comfortably seated.
7. Safe Transfer to Diani
Driver follows the standard route via Likoni Ferry or the bypass (depending on traffic). Along the way, the guest is updated on estimated arrival times. Water provided on request.
8. Smooth Drop-Off
Driver drops the guest at the exact hotel/airbnb entrance, assists with luggage, confirms return-trip details if applicable, and closes the job on the system.
9. Return Transfer (If Booked)
On the return date, we contact the guest 24 hours prior to reconfirm pickup time. Driver arrives early, assists with luggage, and transfers the guest back to Moi International Airport for their departure.
Additional info
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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