Unlike many airport transfers where you need to search for your driver, our service includes pickup from a dedicated airport counter inside Noi Bai International Airport (HAN).
After completing immigration and collecting your luggage, simply visit our counter in the arrival hall. Our staff will verify your booking, assist you, and escort you to your vehicle.
Enjoy a private, air-conditioned transfer directly to your hotel or requested address in Hanoi without sharing the vehicle with other travelers.
We offer different vehicle options to suit your group size and luggage requirements. Flight arrivals are monitored to help ensure a smooth pickup experience.
Service operates daily from 6:00 AM to 11:30 PM.
After collecting your luggage and exiting into the public arrival hall, walk straight to the central area and look to your right-hand side — our counter is located under the escalator with a red Viettel sign.
Drop-off is available at your hotel or any requested address within Hanoi city center.
For a full refund, cancel at least 24 hours before the scheduled departure time.
You can cancel up to 24 hours in advance of the experience for a full refund.
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