We limit baskets to 15 guests (competitors pack 20-25) for better views and personalized service. Our perfect 5.0 rating and Travelers' Choice 2025 award reflect what 80% of guests mention: legendary hospitality. Certified pilots with 10+ years experience and flawless safety record (2,000+ flights, zero incidents). We're a local Moroccan family business serving authentic Berber breakfast with recipes passed through generations. Weather guarantee: full refund or free reschedule if we cancel. Ranked #4 of 147 Agafay activities.
PICKUP INFORMATION:
HOTEL PICKUP INCLUDED (Anywhere in Marrakech)
We pick you up directly from your hotel, riad, or Airbnb—no need to find meeting points.
YOUR PICKUP TIME:
Pickup window: 4:30 AM - 6:00 AM (varies by season for optimal sunrise viewing)
Your EXACT pickup time will be confirmed via WhatsApp/SMS by 6:00 PM the evening before your flight.
CONFIRMATION PROCESS:
1. We'll message you by 6 PM with your exact pickup time
2. We'll send a photo of your vehicle, driver's name, and license plate
3. Driver will call/text 5 minutes before arrival
4. If you don't receive our message by 8 PM, WhatsApp us immediately: +212 633-257678
OUTSIDE MARRAKECH CENTER?
If your accommodation is outside our standard pickup zone, we'll arrange a convenient meeting point (typically Hotel Islane, Avenue Mohammed V, central Marrakech). This will be confirmed when you book.
STRESS-FREE GUARANTEE:
Our drivers are punctual and track all pickups. If any issue arises, our 24/7 WhatsApp support (+212 633-257678) resolves it immediately.
Door-to-door pickup from your Marrakech accommodation in comfortable vehicle. Exact time confirmed via WhatsApp by 6 PM previous day (typically 4:30-6:00 AM depending on season).
Launch Site Arrival - Palmeraie Desert Watch our crew inflate the hot air balloon while enjoying complimentary mint tea, coffee, and Moroccan pastries. Safety briefing from your licensed pilot. Perfect opportunity to photograph the burners lighting up the balloon canopy at dawn.
Hot Air Balloon Flight - Over Atlas Mountains Soar above desert plateaus, Berber villages, and the High Atlas Mountains. Your pilot provides commentary on local geography and culture. Watch the sunrise paint the landscape golden. Multiple photo stops in the air
Traditional Berber Breakfast - Desert Camp After smooth landing, celebrate with flight certificate presentation. Then enjoy authentic Moroccan breakfast under a traditional tent: mint tea, msemen pancakes, local honey, olives, cheese, eggs, fresh juice, and warm bread.
Return Transfer - Marrakech Comfortable return transport to your original pickup location in Marrakech, arriving around 9:00-9:30 AM with time to enjoy the rest of your day.
For a full refund, cancel at least 24 hours before the scheduled departure time.
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You can cancel up to 24 hours in advance of the experience for a full refund.
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