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Offered languages
- English
Don't just visit Ground Zero; understand the profound legacy of September 11 through a deeply personal lens.
This VIP experience pairs you with a guide who has a direct, personal connection to the events of 9/11, offering a narrative you won’t find in any history book.
From the architectural symbolism of the Oculus to the hallowed ground of the Memorial Pools, we handle every detail and ticket, ensuring a seamless, respectful, and truly "in-depth" journey through the site of the world’s most significant modern turning point.
Your guide is a primary source, sharing firsthand stories of resilience that bring history to life.
Skip the "megaphone" crowds for a conversational, small-group experience designed for reflection.
We manage all complex timed-entry logistics for the 9/11 Museum, ensuring a stress-free transition from the memorial to the exhibits.
For the perfect finale, upgrade to the One World Observatory to see the city’s rebirth from 102 stories above the skyline.
What's Included
Meeting and pickup
We meet inside the Oculus, a mall and transportation hub at Ground Zero. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand on the main level.
Itinerary
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1The Oculus
Explore this transportation hub and shopping center to admire its striking architecture and learn how it symbolizes renewal at Ground Zero after 9/11.
15 minutes • Admission ticket free -
2
Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will explain the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and Reflecting Absence, which are the largest man-made waterfalls on the continent.
1 hour 15 minutes • Admission ticket free -
3The National 9/11 Memorial & Museum
Explore the museum with an expert guide who will explain the exhibits and the stories they contain. This guided tour covers the collections of media, memorabilia, and more. You're welcome to stay as long as you’d like after the guided portion of your museum tour.
1 hour • Admission ticket included -
4One World Observatory
Enjoy stunning views from the 360-degree observation deck at the top of Freedom Tower, the tallest skyscraper in the Western Hemisphere. This self-guided upgrade includes your ticket to all three floors of the One World Observatory.
1 hour • Admission ticket included
Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Our Ground Zero tour is appropriate for all ages. The subject matter is covered sensitively, and we’ve had many families enjoy our tours over the years.
- Your guided tour of the 9/11 Museum will begin at 12:30 p.m., after your outdoor walking tour. There’s a security checkpoint to enter the museum, and all large bags must be checked. You may stay as long as you like in the museum after your tour.
- Our tours run rain or shine, so please check the local forecast to plan. In rare cases when we have to cancel for extreme weather, we'll offer you the chance to reschedule or give a full refund.
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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