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For Cruise Terminal-to-Hotel transfers:
Driver will wait for 1 hour and 30 minutes until you complete your immigration procedures.
If you are delayed due to long lines at immigration or a flight delay,
there will be no additional charges. Please notify us in advance.
For hotel-to-airport transfers:
Driver will wait for up to 30 minutes.
If your delay is due to a hotel check-out issue that isn't your fault, please let us know. We will either continue to wait or replace you with another vehicle.
If we are able to contact you, we will ensure your transportation throughout the entire process.
If you are dissatisfied with the service, please contact us immediately. We offer refunds or free service.
What's Included
Meeting and pickup
Your driver or staff member will contact you via WhatsApp. The meeting location will be at a location easily accessible, such as the entrance meeting hall. If necessary, a sign with your name will be displayed.
What to expect
Make an online booking with details
such as Travel Date, Pickup Location, Destination, Vessel Name ,Number of Passengers, and Luggage.
2.Pre-Arrival Communication
Your Driver Team contacts you via WhatsApp(or email) 1 day before your trip to confirm details and provide the driver’s name, vehicle photo, and license plate number.(Between 6pm~8pm, KST)
3. Meeting the Driver
At the cruise terminal
your driver waits at the designated meeting point holding a sign with your name.
Stand-by-time after Cruise Ship arrival is typically included for up to 1.5 hours to accommodate customs or delays.
2 For hotel pickups
Your driver arrive 10 minutes before the meeting time.
Your driver assists with luggage and guide you to your vehicle.
4. Comfortable Transfer
Enjoy a private, direct transfer to your Seoul accommodation in a clean, comfortable vehicle. Fuel, tolls, and parking fees are included in the service price.
5. Drop-off and Service Completion
Upon arrival at your destination, the driver helps unload luggage.
6. Additional notes:
If your arrival is delayed due to long immigration or baggage lines, please contact driver or staff via whatsapp or email.
We takes full responsibility for any issues not caused by the customer
We offers refunds or free service in case of dissatisfaction.
Free cancellation is available up to 24 hours before the trip.
Additional info
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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