We are a luxury transportation company based in San Juan, Puerto Rico. Elevate your travel experience with our top-notch services, designed to ensure your journey with us is exceptional. Whether you are celebrating a special occasion, needing seamless airport transportation, attending a business meeting, or planning a night out on the town, our professional chauffeurs and immaculate vehicles are ready to serve you.
IMPORTANT: PLEASE MAKE SURE TO KEEP YOUR PHONE AVAILABLE ON THE DAY OF PICKUP. Your driver may need to contact you regarding your pickup location or any last-minute instructions.
Travel Agent Bookings: If this reservation is being made by a travel agent on behalf of a client, please provide the full name and mobile phone number of the passenger who will actually be picked up. This allows the driver to contact the passenger directly on the day of service if necessary.
Airport Pickup: Your chauffeur will meet you at the baggage claim area with a tablet displaying your name. Please wait at the baggage carousel assigned to your arriving flight, even if you do not have checked luggage to collect.
Port Pickup Instructions: The driver will contact you with specific pickup instructions, as pier logistics and designated pickup areas may change without prior notice. Please also confirm your expected disembarkation time based on your group’s scheduled departure from the ship so we can coordinate your pickup accordingly.
Flight Information: If you have not already provided the flight number of the flight arriving in Puerto Rico, please send it to us as soon as possible. This allows us to track your flight in real time and ensure a smooth and timely pickup, including in the event of delays or schedule changes.
Drop-Off Location: If you have not yet provided your final drop-off location, please send the complete hotel, Airbnb, cruise port, or destination name/address prior to your scheduled service.
Hotel Pickup: Your chauffeur will meet you at the hotel’s main lobby. If you have not already provided your requested pickup time, please confirm the time so we can schedule your chauffeur accordingly.
For a full refund, cancel at least 24 hours before the scheduled departure time.
You can cancel up to 24 hours in advance of the experience for a full refund.
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