From the moment you step off the cruise, everything is designed for you: comfortable transportation, passionate guide to Mayan history. We welcome you with your name, take care of every detail and guarantee you will return to the port with plenty of time and a smile on your face. More than a tour, it's an experience that stays with you.
From the moment you disembark in Costa Maya, your experience with us begins.
Please proceed through the cruise terminal and continue within the port area toward the designated meeting zones. As you make your way, look for a personalized sign displaying your name along with the name of your excursion so you can easily identify our team.
If needed, you may also ask any port staff for SAMMEL (SAM) , who is part of our team and will assist in directing you to the correct meeting point.
Our staff will be ready to welcome you inside the port, assist you with your check-in process, and complete your remaining balance prior to departure.
BALANCE : $45 USD PER PERSON | PAYABLE ON THE DAY OF THE EXCURSION.
For a smooth and seamless experience, we recommend heading directly to the meeting point after disembarking and avoiding unnecessary stops along the way.
We also suggest being ready minutes prior to your scheduled departure time so everything can begin comfortably and on time. Please note that departures operate on a strict schedule, and late arrivals may result in the experience proceeding without participation.
From the moment you disembark in Costa Maya, our team will welcome you right outside the port with a personalized sign with your name. You will board a comfortable and air-conditioned transport that will take you to the majestic Mayan ruins of Chacchoben, about 30 minutes away. Upon arrival, our certified guide will accompany you on an informative tour of the main temples, ceremonial esplanades and trails surrounded by rainforest. You will learn about Mayan history, culture and architecture, and have time to explore, take photos and enjoy the natural environment before returning to the port on time.
Upon arriving at the Mayan ruins of Chacchoben, our certified guide will accompany you on a walking tour of the main temples, ceremonial squares and ancient structures of the site. You will walk along trails surrounded by rainforest as you hear the history and mysteries of Mayan civilization. During the tour, you will be able to observe up close restored pyramids, sacred altars and exotic vegetation. They will also have free time to take pictures and enjoy the surroundings before returning to transport.
Once the gastronomic experience is over, they will board our private air-conditioned transport again to return to the port of Costa Maya. Our team will ensure that they arrive in time to board your cruise without haste or setback. The return journey offers one last chance to relax and enjoy the scenery before concluding an unforgettable experience in the Riviera Maya.
All sales are final. No refund is available for cancellations.
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
You will not receive a refund if you cancel.
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