Mercedes Vito VIP Transfer Istanbul Airport to Istanbul Hotels

1. Booking the Transfer
Travelers can book the transfer online through on Viator. During the booking process, they select their preferred date, time, and specify their pickup and drop-off locations (either an Istanbul airport or their hotel/address).
Once booked, they receive a confirmation email with all the necessary details, including the meeting point and contact information.
2. Pre-Transfer Communication
Before the transfer, our team will reach out to confirm the details, such as flight arrival or departure time and hotel address.
Travelers are provided with the driver's contact information and any last-minute instructions to ensure a smooth experience.
3. Airport Arrival & Meet and Greet
Upon arriving at the airport, our professional driver will be waiting in the arrivals hall with a personalized name sign, making it easy for travelers to identify their driver.
The driver assists with luggage and guides travelers to the vehicle, ensuring a warm welcome and stress-free start to their journey.
4. Hotel Pickup (for Outbound Transfers)
If the service is for a hotel pickup, the driver arrives at the designated location a few minutes early and waits in the lobby or outside the given address.
Travelers receive a courtesy call or message from the driver upon arrival.
5. Comfortable and Private Transfer
Travelers enjoy a smooth, comfortable ride in a clean, air-conditioned vehicle. The transfer is private, offering a high level of comfort and exclusivity.
Complimentary amenities such as bottled water and Wi-Fi are available to make the journey more enjoyable.
The driver is knowledgeable and can answer questions or provide tips about the city, ensuring a pleasant experience.
6. Monitoring Traffic and Flight Schedules
Our drivers continuously monitor flight schedules and traffic conditions to ensure timely pick-up and drop-off.
In case of flight delays, the driver adjusts the schedule accordingly without any extra charge.
7. Drop-Off at the Destination
Upon arrival at the destination (hotel or airport), the driver assists with unloading luggage.
For airport drop-offs, the driver ensures travelers are dropped off at the appropriate terminal and offers guidance on where to check in.
For hotel or address drop-offs, the driver makes sure travelers are safely at the entrance before departing.
8. Follow-Up and Feedback
Our customer service team is available for any questions or follow-up needs.