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Our service offers professional chauffeurs, luxury vehicles, real-time flight tracking, luggage assistance, 24/7 support, and seamless, stress-free transfers tailored to your needs. Enjoy safety, comfort, and reliability on every journey with MyChauffeur.
What's Included
Meeting and pickup
Pickup Information Location: Berlin Airport BER, Terminal 1, 12529 Schönefeld, Germany Pickup Procedure: Upon your arrival, one of our experienced chauffeurs will be waiting for you at the arrivals terminal. Look for a name sign prominently displayed. Our chauffeur will assist with your luggage and lead you to your premium vehicle for a comfortable transfer.
What to expect
Travelers book the service online, specifying pickup and drop-off locations, date, time, and any special requirements (e.g., child seats or extra luggage).
Confirmation is sent instantly, including details of the chauffeur and vehicle.
2. Flight Monitoring (if applicable)
For airport pickups, the chauffeur tracks the flight in real-time to adjust for early arrivals or delays.
Travelers can update any last-minute changes via 24/7 customer support.
3. Chauffeur Arrival
The chauffeur arrives at the designated pickup location ahead of time.
For airport pickups, they wait at the arrivals area with a name sign for easy identification.
4. Meet and Greet
The chauffeur greets travelers warmly and assists with luggage.
If requested, the chauffeur provides local tips and ensures a comfortable onboarding process.
5. Journey Begins
Travelers are seated in a clean, well-maintained, and comfortable vehicle.
The chauffeur follows the optimal route, ensuring a smooth and efficient ride.
6. In-Trip Comfort
The chauffeur ensures travelers' comfort by adjusting climate control, music, or seating preferences.
Complimentary amenities (if offered) like bottled water or Wi-Fi are available.
7. Drop-Off
The chauffeur assists with luggage at the drop-off location, ensuring travelers are settled.
For airport drop-offs, the chauffeur guides travelers to the terminal entrance, ensuring they have everything they need for the next leg of their journey.
8. Post-Service Follow-Up
Travelers may receive a follow-up message or email to ensure satisfaction and gather feedback.
Repeat customers can access streamlined bookings for future services.
Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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