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As a transportation service provider, we prioritize the following aspects to enhance your travel experience:
Convenience: We offer flexible schedules, allowing travelers to secure their transportation effortlessly according to their plans.
Comfort: vehicles are designed for a superior travel experience, featuring spacious seating, immaculate cleanliness, and amenities like complimentary Wi-Fi to make your journey enjoyable.
Safety: We are committed to your safety, employing trained drivers and maintaining vehicles to the highest standards, while strictly adhering to all safety regulations.
Affordability: pricing is competitive and transparent, with clear fee structures and various discounts or promotions to ensure you get the best value for your transportation needs.
Local Expertise: in-depth knowledge of the area allows us to provide valuable insights and recommendations, enhancing your overall travel experience.
What's Included
Meeting and pickup
We meet travelers with a name sign at arrivals section of the airport.
We drop off dravelers in their hotels/apartments within Diani.
What to expect
Confirmation: After booking, I confirms the reservation via email or SMS, providing details such as driver information, vehicle type, estimated arrival time, and cost.
Preparation: Prior to the scheduled pickup, I prepares to the designated location, ensuring the vehicle is clean and fuelled.
Pickup: I arrives at the pickup location at the scheduled time, greets the customer, assists with any luggage, and ensures the customer is safely onboard.
Journey: I navigates the route to the destination, providing updates if necessary and offering any requested amenities (like water or music).
Drop-off: Upon reaching the destination, I helps with luggage and ensures the customer exits the vehicle safely. The customer may provide feedback or a rating for the service.
Payment: The fare is settled, either through an app, card, or cash, depending on the service’s payment options.
Additional info
- Wheelchair accessible
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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