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Start or conclude your Southampton holiday with a touch of luxury through our private transfer service. Enjoy a seamless journey between London and Southampton Cruise Terminal or your hotel, where a professional chauffeur awaits to assist you. Travel in a spacious, comfortable vehicle while your driver expertly navigates the route, allowing you to unwind and soak in the anticipation of your cruise adventure. With door-to-door service, your transfer will be stress-free and tailored to your needs, ensuring you arrive relaxed and ready for your next destination.
- Personalized meet-and-greet service at your chosen pickup point
- Stress-free luggage handling for a smooth transition
- Spacious vehicles designed for comfort during your ride
- Flexible transfer options for both arrivals and departures
What's Included
Meeting and pickup
1-City Cruise Terminal (Berth 101, Western Docks) Main passenger terminal for many large ships (P&O, Cunard, MSC). Meeting point: Outside the arrivals hall after customs, by the designated taxi/private hire pickup area. 2-Mayflower Cruise Terminal (Berth 106, Western Docks) Used frequently by Princess Cruises, Cunard, etc. Meeting point: Just outside the arrivals exit, at the private hire/taxi rank. 3-Ocean Cruise Terminal (Berth 46, Eastern Docks) Popular with Royal Caribbean and Celebrity Cruises. Meeting point: Outside arrivals, in the private hire car park area. 4-QEII Cruise Terminal (Berth 38/39, Eastern Docks) Often used for Cunard’s Queen Mary 2 and long-haul voyages. Meeting point: Outside arrivals hall, private hire collection zone.
Central London Zone A and B
What to expect
Objective: Confirm journey details and secure the job.
Customer request: Received via phone, email, app, or website.
Information gathered:
Passenger name & contact number
Pickup date & time
Pickup location (hotel, terminal, address)
Drop-off location & special route instructions
Number of passengers & luggage details
Flight/ship/train details if applicable
Any special requirements (child seat, accessibility, VIP service)
Booking confirmation: Sent to the passenger by email/SMS with driver name, vehicle type, and booking reference.
Journey Stage
Objective: Provide a comfortable, safe, and timely transfer.
Confirm destination & preferred route with the passenger.
Follow road safety & local regulations.
Update passenger on ETA and any delays.
Drive smoothly with minimal sudden acceleration or braking.
Drop-Off Procedure
Objective: Deliver passenger to destination safely and professionally.
Choose the safest legal stopping point closest to destination entrance.
Assist with luggage and open doors for passengers.
Confirm drop-off completion with dispatch system or booking platform
Additional info
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Booster and Child Seat available on Client Request
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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