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- Luxury Vehicles & Clean Comfort:
All our vehicles are Mercedes Vito or equivalent class, fully air-conditioned, regularly cleaned, and equipped with free bottled water and Wi-Fi.
- Reliable & On-Time Service:
We closely monitor your flight in real-time. Whether you're early or delayed, we’ll be ready — no waiting, no worries.
- 24/7 Multilingual Support:
Need help? We’re just a WhatsApp message or call away. Our English-speaking team is available around the clock.
- Experienced, Professional Drivers:
Our drivers are hand-picked for their local knowledge, professionalism, and hospitality. Friendly and respectful, they always put safety and comfort first.
- Transparent Pricing – No Hidden Fees:
What you see is what you pay. No surprises, no add-ons after booking.
- Optional Add-ons Available:
We offer extra services upon request — child seats, guided drop-off tours, or return transfer booking at a discount.
What's Included
Meeting and pickup
Our agent will be waiting at Istanbul Airport (IST), Gate 14 in the arrival hall, holding a placard “SBL”. After collecting your luggage, proceed to Gate 14. Our staff will assist you and escort you to your private vehicle.
What to expect
Please SHARE FLIGHT NUMBER AND DROP-OFF POINT
Once a traveler books the service on Viator, they immediately receive a confirmation email containing all relevant details including pickup location, approximate travel time, and emergency contact numbers.
2. Pre-Trip Communication:
24 hours before the scheduled arrival, our team sends a WhatsApp or email message with final confirmation. This includes:
*The name of the assigned driver or greeter
*Meeting point instructions
*A contact number in case of any issue
3. Arrival at Istanbul Airport (IST):
After clearing passport control and collecting luggage, travelers proceed directly to Gate 14 in the Arrival Hall, where our agent is waiting.
4. Meet & Greet:
Our agent will be holding a visible sign labeled “SBL”. The traveler is warmly greeted and assisted with their luggage.
5. Transfer to Private Vehicle:
Guests are escorted to their clean, comfortable, and air-conditioned private vehicle (Mercedes Vito or similar class). Bottled water and Wi-Fi are available onboard.
6. Journey Begins:
The driver confirms the drop-off location (Fatih, Taksim, or Besiktas) and starts the trip using the most efficient route, avoiding heavy traffic where possible.
7. Smooth Communication:
During the ride, guests can communicate with the driver or the company via WhatsApp or direct call if needed. English-speaking support is always available.
8. Arrival at Destination:
Upon arrival, the driver helps with luggage and ensures the guest reaches the correct address or hotel entrance safely.
9. End of Service:
The driver bids farewell, and the service concludes with a smile — leaving the guest with a great first impression of Istanbul.
Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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