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Our service not only provides dedicated car services but also offers customized travel services for visitors to Japan.
We aim to become a bridge connecting guests from all over the world, offering safe and reliable services to provide convenient and comfortable travel experiences.
Our proud driver team not only possesses professional driving skills but is also bilingual in Chinese and Japanese. Whether it's communicating with the driver, learning about local culture, or obtaining real-time information, you'll experience unparalleled convenience and friendliness.
Choosing us is not just about choosing a car; it's about choosing convenience, safety, and peace of mind.
Travel freely and comfortably.
What's Included
Meeting and pickup
We will provide the contact information of your driver the day before your transfer for smooth communication. Please ensure your mobile phone is turned on and able to receive calls or messages (SMS, WhatsApp, or LINE) in case of any changes or assistance upon arrival.
What to expect
Booking to Drop-Off – Step-by-Step Process:
Booking Confirmation
Once you book, you will receive a confirmation email with your reservation details. Please provide your flight number, hotel name/address, and preferred pickup time.
Pre-Transfer Coordination
The day before your scheduled transfer, we will send you your driver’s contact information to ensure smooth communication. A group chat can also be created on your favorite chat app.
Pickup Details
From Narita Airport: Your chauffeur will wait in the arrivals taxi area outside in the car. If selecting the meet and greet option, they will be holding a sign with your name in the arrivals terminal. We monitor your flight status in real-time to adjust for any delays.
From Tokyo: Your chauffeur will arrive at your hotel lobby or specified pickup location. Please be ready at least 10 minutes before the scheduled time.
Onboard Experience
Relax in our premium, spacious Alphard or HiAce vehicle with professional, multilingual and basic-English drivers. Child seats (upon request), and luggage support are included.
Drop-Off
We’ll safely drop you off at the requested location—either your terminal at Narita Airport or your hotel/residence in Tokyo’s 23 wards.
Important Notes:
Please clearly indicate your desired driver arrival time in addition to your flight’s arrival/departure time. We recommend 45 setting the driver arrival time roughly 45 minutes after the flight lands. You will have 90 minutes of free waiting time from their arrival time. (30 minutes for pickup from accommodations)
If you need help with luggage or have special requests, feel free to let us know in advance.
Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
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Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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