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At 2JAY’S , we redefine transportation by delivering an elite, seamless experience tailored to those who expect nothing but the best. From high-end vehicles to white-glove service, every detail is designed to exceed expectations. Whether for corporate travel, special events, or private getaways, your journey begins in style with 2JAY’S – where your comfort is our signature
What's Included
Meeting and pickup
Upon arrival, please look for the airport dispatcher in the arrivals area or designated pickup zone. The dispatcher will call your driver and will guide you to your vehicle. Your chauffeur will be waiting nearby and will be dispatched once you are ready. If you are unable to locate the dispatcher, call the number provided in your confirmation email for immediate assistance. Flight tracking is included, so your pickup will adjust automatically for delays or early arrivals. For hotel or residential pickups, please be ready 5–10 minutes before your scheduled pickup time. Complimentary luggage assistance is provided.
Hotel or Accommodation
What to expect
The customer schedules a ride via app, website, or phone, specifying pickup location, airport terminal, flight details, and desired time. Confirmation and fare estimate are provided upon booking.
2. Driver Assignment
A driver is assigned based on availability and proximity. The customer receives driver details, vehicle information, and estimated arrival time.
3. Pickup
The driver arrives at the designated pickup point on time. Identity is verified, and assistance with luggage is provided if needed.
4. Transport to Airport
The driver follows the optimal route, considering traffic and flight time. Real-time updates may be shared with the customer during the journey.
5. Airport Drop-Off
The customer is dropped off at the correct terminal or airline entrance. The driver assists with unloading luggage as needed.
6. Payment and Feedback
Payment is processed automatically or manually, depending on the service. A receipt is issued, and both customer and driver can provide feedback or ratings.
Additional info
- Service animals allowed
- Specialized infant seats are available
- Suitable for all physical fitness levels
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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