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Offered languages
- English
We don’t just transport — we take care of your entire arrival experience. The service includes meet & greet at the airport, luggage assistance, flight tracking, and a clean, spacious minivan exclusively for your group. No shared vehicles, no complicated train transfers, and no surprise fees.
Whether you're heading to a hotel in Tokyo or continuing your journey further, we also provide direct private transfers to Yokohama, Nagano (Hakuba/Nagano city), and popular Fuji areas like Kawaguchiko and Yamanakako. Travel safely, comfortably, and on your own schedule
What's Included
Meeting and pickup
Haneda Airport (HND) – Arrivals Hall
Terminal 1 (Domestic)
Terminal 2 (Domestic)
Terminal 3 (International)
**WhatsApp Communication**
Please make sure you have a WhatsApp account on the phone number provided in your booking. Your driver will contact you via WhatsApp before the transfer for smooth and easy communication.
Meeting at the Airport
Your driver will be waiting for you in the arrivals hall, holding a sign with your name.
⏱️ Free Waiting Time
60 minutes of complimentary waiting time is provided after your flight arrival.
✈️ Flight Tracking & Pickup
Your driver will track your flight and adjust the pickup time according to your actual arrival. If you clear immigration and customs earlier than expected, you can contact the driver via WhatsApp to let them know.
⏰ Fixed Pickup Time
If you prefer to be picked up exactly at the scheduled pickup time, please let us know in advance. In this case, the driver will not adjust the pickup time based on your flight.
What to expect
After booking, you will receive a confirmation message requesting your flight number, arrival time, terminal, hotel name, and number of passengers. Please provide these details so we can prepare your transfer accurately.
2. Pre-Service Contact
One day before your transfer, your driver or coordinator will contact you via WhatsApp or message to reconfirm the pickup time, meeting point, and any special requests.
3. Pickup at Airport
Airport Pickup: After landing, proceed to the arrivals hall where your driver will be waiting with a sign showing the lead traveler’s name.
Hotel Pickup: If departing from the city, your driver will meet you at the hotel lobby or main entrance at the agreed time.
4. Luggage Assistance & Boarding
Your driver will assist with your luggage and escort you to your private vehicle, reserved exclusively for your group.
5. Comfortable Private Transfer
Enjoy a non-stop transfer in a clean and air-conditioned vehicle. The travel time to central Tokyo typically takes 25–50 minutes, depending on traffic and hotel location.
6. Drop-Off at Destination
You will be dropped off directly at your hotel or address in Tokyo’s 23 wards/ Yokohama/Nagano/ Fuji areas. The driver will unload your luggage and ensure a smooth end to your journey.
Additional info
- Public transportation options are available nearby
- Specialized infant seats are available
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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