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- English
- English
- Spanish
- Spanish
Leave the stress behind and start your adventure in the Riviera Maya with our private shuttle service. Travel from Tulum Airport (TQO) directly to your destination, without any hassles or hassles.
⚠️ IMPORTANT : AREA SELECTION To ensure the correct rate and avoid mistakes in your booking, please ensure that you select the option (rate/rating) that corresponds to the exact location of your hotel or villa:
Option 1 : Tulum Airport (TQO) - Tulum
Area : Tulum Center, Zama Village, La Veleta and the Hotel Zone.
Option 2: Airport - Tankah/Akumal
Area: From Dreams Tulum, continuing through Tankah, including Soliman Bay, to Akumal.
Option 3: Airport - Playa del Carmen
Area : From Xpu Ha/Puerto Aventuras, to Playa del Carmen (including Playacar).
What's Included
Meeting and pickup
Information for Groups and Coordination
To ensure smooth and smooth service, please consider the following:
Group Arrivals : If your group arrives on different flights, you must provide the flight number of each person. Pick-up time and terminal will be based on last arrival.
Additional stops : The price includes pick-up from a single terminal. Additional terminal stops may be added for an extra cost. If part of the group wishes to go to their destination immediately, they will need to book an additional shuttle service.
Special Requests: For any other special requests regarding your transportation, please contact us at least 24 hours in advance.
Coordination of your Collection
We will contact you by WhatsApp 24 hours before your arrival with detailed instructions on how to meet your driver at the airport.
What to expect
Once your booking is confirmed, we will contact you at least 24 hours before your arrival to validate all the details of your service and make sure everything is perfect.
Pickups for your Departure
To ensure you arrive on time and without stress, here are our suggestions for pickups on your departure day:
It is suggested to arrive at least 2 hours before international flights at any airport.
- If you fly from Tulum Airport (TQO), we will pick you up 3 hours before your flight departure time.
- If you fly from Cancun Airport (CUN), we will pick you up 4 hours before your flight departure time.
Additional Services
We can provide car seats at no extra cost. To ensure their availability, please request them in advance as they are subject to space in the vehicle.
We're Pet Friendly. Your pets are welcome at no extra cost, but for safety, they must be on a conveyor or on a leash. Please note that non-compliance with this policy or damage to the vehicle will result in extra charges.
Additional info
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Suitable for all physical fitness levels
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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