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The service combines luxury, punctuality, and local hospitality to give you the smoothest travel experience from start to finish. Here's what sets us apart:
Reliable & On-Time: Your professional drivers arrive early, track your flight or schedule, and ensure you’re never late.
Premium Fleet: Modern, clean, air-conditioned vehicles – from luxury sedans to VIP vans and executive buses.
Bilingual Chauffeurs: Friendly, uniformed drivers who speak English & Arabic and know the city inside-out.
Meet & Greet at Airports: Warm welcome with a name sign at arrivals, plus luggage assistance and VIP-style entry.
️ Licensed & Insured: Fully compliant with KSA regulations. Your safety and comfort are the top priorities.
24/7 Support: Dedicated customer care team available before, during, and after your trip.
Whether you're arriving for business, Umrah, or leisure, Wusool makes sure your ground transportation is the easiest part of your journey.
What's Included
Meeting and pickup
for pick-up from the airport, there is a waiting period of 45 minutes. for pick-up from hotels it is usually 3 to 4 hours before flight
What to expect
Once the traveler books the service on Viator, they will receive an instant confirmation email.
If flight or hotel details are not included in the booking, the client will be contacted to provide them
-Trip Coordination & Preparation
The operations team schedules the appropriate vehicle based on the number of passengers, luggage, and destination.
The assigned driver is notified with all trip details in advance.
-Pickup (Hotel or Airport)
If airport pickup:
The driver tracks the flight in real-time and arrives 30–60 mins before landing.
He waits at the arrival area with a signboard bearing the passenger's name.
If hotel pickup:
The driver arrives 10–15 minutes early, waits at the hotel entrance, and contacts the guest via WhatsApp or phone.
-Meet & Greet
Passengers are welcomed with a smile.
The driver assists with luggage and confirms the destination before departure.
Optional: Cold water, tissues, or VIP amenities provided based on the booking.
-Journey to Destination
The ride is smooth, private, and air-conditioned.
Drivers follow the safest and fastest route unless the guest prefers otherwise.
Music, AC, and seating preferences are respected.
-Drop-off
The driver stops directly at the desired drop-off point (hotel, residence, or airport terminal).
He helps with unloading luggage and ensures the passenger is satisfied before leaving.
-Post-Service Follow-up (Optional)
Guests may receive a follow-up message or review request.
Customer support is available 24/7 in case of any issues or forgotten items.
Additional info
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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