ST Thomas Luxury Private Airport Pickup

Total Duration: 10 - 35 minutes

1. Booking the Transport Service:

Method of Booking: Customers can book online, over the phone, or via email.
Information Required:
Pickup Location: Hotel, villa, or other designated spot.
Time of Pickup: Must consider check-in time, usually 2-3 hours before the flight.
Passenger Details: Name, number of passengers, special requirements (e.g., child seats, mobility assistance).
Flight Information (optional but recommended): To ensure timely service in case of delays.
Confirmation: Includes vehicle type, driver’s name, and contact number.

2. Driver Arrival:

Pickup Location: Driver arrives at the designated spot ahead of time.
Identification: Driver may hold a sign with the lead traveler’s name.
Communication: Driver contacts the customer to confirm the exact location if needed.

3. Loading and Departure:

Luggage Handling: Driver assists with loading luggage.
Boarding: Ensures all passengers are safely seated and secured, including child seats if necessary.
Route to Airport: The driver will take the most efficient route, usually taking 20-45 minutes, depending on traffic.

4. Arrival at the Airport:

Drop-off Point: Driver takes passengers to the correct terminal entrance.
Assistance: Driver may help with unloading luggage and directing to check-in counters.
Fare Payment (if not prepaid): Payment is made at drop-off point via cash or card if not prepaid.

5. Driver Departure:

Confirmation of Arrival: Driver ensures passengers are safely inside the terminal before leaving.
Special Considerations:

Flight Delays or Changes: Pickup time adjustments can be made based on flight updates, if provided during booking.