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Cruising through Puerto Plata becomes a breeze with this private transportation service designed for up to 10 passengers. Enjoy the comfort of a spacious, air-conditioned vehicle as you explore the vibrant coastal beauty, from stunning beaches to local eateries. Your professional local driver will navigate the best routes while sharing insider tips about hidden gems. Tailor your journey to include airport transfers, excursions, or just a leisurely day out—all at your own pace. Perfect for families, cruise groups, or special events, this service ensures every moment is enjoyable and hassle-free.
- Flexible pickup from hotels, Airbnbs, and cruise ports
- Spacious vehicle with A/C, ideal for groups of up to 10
- Professional driver with local expertise and friendly service
- Customize your route to fit your travel plans
What's Included
Meeting and pickup
Additional Pickup Information Please be ready at your pickup location 10 minutes before the scheduled time. Your driver will contact you through WhatsApp or the messaging system to confirm the pickup details. For Amber Cove and Taino Bay cruise ports: Your driver will be waiting at the designated meeting area with a sign displaying your name. Cruise ports do not allow vehicles inside the docking zone, so a short walk to the meeting point is required. For hotels and Airbnbs: Please provide your exact address or hotel name, and notify us if the location has any special access instructions (gated communities or security checkpoints). If you need to update your pickup time or location, you may message us at any moment — we respond quickly and are happy to adjust to your plans.
What to expect
1. Booking Confirmation
Once your reservation is submitted, you will receive an instant confirmation with all the details of your booking. Our team reviews your information to ensure everything is correct.
2. Contact & Coordination
Within a short time, you will receive a message through Viator/GetYourGuide or WhatsApp to:
Confirm your pickup location
Confirm your pickup time
Ask for any additional details (group size, luggage, special needs, etc.)
You may contact us anytime for adjustments.
3. Day Before the Service
We send a reminder message with:
The driver’s name
Vehicle description
Meeting instructions
Live contact number
This helps ensure a smooth and safe pickup.
4. Pickup Day – Driver Arrival
Your driver arrives 10 minutes before the scheduled time.
Depending on your pickup point:
Cruise Ports (Amber Cove / Taino Bay):
The driver waits at the designated meeting area with a sign showing your name. Ports do not allow vehicles inside restricted zones, so you will walk a short distance to the meeting point.
Hotels & Resorts:
The driver meets you at the main lobby entrance.
Airbnb / Private Residences:
The driver waits outside the exact address provided.
5. Greeting & Assistance
Your driver greets you with a warm welcome and helps with:
Luggage
Seating arrangements
Making sure everyone is comfortable
Cold bottled water is provided, and you may choose your preferred music.
6. Safety & Comfort Check
Before departure, the driver ensures:
All passengers are seated safely
Air conditioning is set to your preference
The route is confirmed based on your destination and any requested stops
7. Smooth & Private Transportation
Enjoy a clean, spacious, air-conditioned vehicle for up to 10 passengers.
Your ride includes:
Comfortable seating
Smooth driving
Local insight if you’d like recommendations
Optional photo stops or breaks, if requested
8. Arrival at Your Destination
Your driver takes you directly to your drop-off point:
Hotel
Cruise port
Airport
Restaurant
Excursion meeting point
Any location you choose in Puerto Plata
The driver assists with unloading luggage and confirms that everything is in order before ending the service.
9. End of Service & Follow-Up
If requested, we can also schedule:
Return transportation
Multi-stop trips
Future bookings during your stay
We are always happy to accommodate your needs.
Additional info
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
You can cancel up to 24 hours in advance of the experience for a full refund.
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