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Offered languages
- English
A seamless journey awaits from Cibao International Airport (STI) to your resort in Puerto Plata, including Sosúa and Playa Dorada. Skip the taxi lines and enjoy personalized service with a professional bilingual driver who ensures a smooth ride while you relax in comfort. Benefit from flight monitoring for timely pickups and enjoy bottled water during your transfer. This private service is designed for travelers seeking convenience and efficiency, ensuring you arrive at your destination without hassle.
- Private car
- Meet & greet at the airport with a personalized sign
- Flight tracking for timely pick-up and luggage assistance
- Direct drop-off at major resorts, villas, or Airbnbs in Puerto Plata area
What's Included
Meeting and pickup
Once you book your transfer, our team will promptly contact you via the email or phone number you provided. We will confirm your pick-up time, location, flight details (if applicable), and any special requests. Ensure your contact information is accurate and that you keep your phone accessible.
What to expect
Once you book your transfer, the team will promptly contact you via the email or phone number you provided.
We will confirm your pick-up time, location, flight details (if applicable), and any special requests.
Ensure your contact information is accurate and that you keep your phone accessible.
2. Pre-Arrival Preparation
The driver will be informed of your flight schedule or pick-up time.
In case of flight delays or changes, we monitor your flight status to adjust the pick-up time accordingly.
If you need to contact your driver before arrival, we provide direct phone or WhatsApp contact details.
3. Pick-Up Process
After your flight lands, you will clear immigration and customs.
Proceed outside the airport exit gate where your driver will be waiting, holding a sign with your name for easy identification.
If you don’t see your driver immediately, stay near the exit; they will be nearby and attentive.
The driver will assist you with your luggage and escort you to the vehicle.
4. During the Transfer
Vehicles are clean, comfortable, and equipped with air conditioning.
The driver will confirm your destination and any preferences (e.g., music volume, route).
Safety is a priority: seat belts must be worn, and speed limits adhered to.
If you have questions or need stops en route, communicate with your driver—they will accommodate reasonable requests.
5. Arrival & Drop-Off
Upon arrival at your destination, the driver will pull up to the designated drop-off point (main entrance, lobby, or agreed location).
The driver will help with your luggage if needed.
Please double-check that you have all personal belongings before exiting the vehicle.
If you require assistance with check-in or directions, feel free to ask.
The driver will confirm you have safely arrived and wish you well before departing.
6. Post-Transfer
Should you have any feedback, questions, or require further assistance, the customer service team is available via phone or email.
Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
You can cancel up to 24 hours in advance of the experience for a full refund.
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