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Your transportation service stands out for its reliability, comfort, and personalized care. We provide on-time pick-ups, professional and friendly drivers, and clean, well-maintained vehicles to ensure a smooth and pleasant journey. Communication is clear and easy—we share driver details, vehicle information, and live location before pick-up for your peace of mind. We offer flexible routes, hotel-to-hotel transfers, airport transfers, and customized stops based on your needs. Safety is always the top priority, and all trips are handled with transparency and no hidden fees. With us, every ride is designed to be comfortable, efficient, and completely hassle-free.
What's Included
Meeting and pickup
Pickup is available from your hotel or villa lobby. Pickup times vary by area, and our team will confirm your exact schedule after booking. Please be ready in the lobby 10 minutes before the confirmed pickup time. We may adjust your pickup time to ensure the tour begins smoothly and on schedule.
We are pleased to offer drop-off services based on your request, including hotel-to-hotel transfers and airport transfers
What to expect
1. Booking Confirmation
The customer selects the service, provides pickup details, destination, number of passengers, and preferred time. After receiving the information, we confirm the booking and share all necessary details with the customer.
2. Schedule & Driver Assignment
The booking is added to our schedule, and a professional driver is assigned. The driver receives the trip details, including customer name, pickup location, and special requests.
3. Pre-Pickup Communication
Before the pickup time, we contact the customer via WhatsApp or call to reconfirm the details.
This includes:
Pickup time
Pickup location pin
Vehicle information
Driver’s name and contact number
4. On-Time Pickup
The driver arrives at the pickup point on time and greets the customer politely.
The driver also assists with luggage and ensures the customer is comfortable in the vehicle.
5. Safe & Comfortable Journey
The trip begins with:
Smooth and safe driving
Clean and air-conditioned vehicle
Optional short stops if needed (e.g., minimart, ATM)
The driver follows the customer’s preferred route or uses the fastest recommended route.
6. Arrival at Destination
Upon arrival at the hotel or airport, the driver ensures the customer reaches the correct location.
If at an airport, the driver helps unload luggage and ensures the customer is at the proper entrance or terminal.
7. Drop-Off & Closing Service
After assisting with the luggage, the driver confirms that everything is complete.
We then thank the customer and wish them a pleasant stay or safe flight.
Additional info
- Infants and small children can ride in a pram or stroller
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
You can cancel up to 24 hours in advance of the experience for a full refund.
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