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A seamless transition to the magic of Orlando begins as you step off your flight at Orlando International Airport. Enjoy a private, direct transfer to your Lake Buena Vista resort or Good Neighbor hotel, where a friendly driver awaits to whisk you away. With the convenience of complimentary car seats for young travelers and the option for grocery stops, your journey is tailored to your family's needs.
What's Included
Meeting and pickup
Begin your magical vacation the moment you land! Skip the lines and the confusion with our premium Meet and Greet service. Your professional, uniformed driver will meet you directly at Baggage Claim with a personalized sign, assist with your luggage, and escort you straight to your private vehicle. Enjoy a direct, non-stop ride to your resort—no waiting for shared shuttles.
After you arrive, please proceed to the Arrival Hall. Your driver will be waiting for you with a sign showing the lead traveler’s name for easy identification. If you are not arriving on a flight, contact our dispatch team for instructions.
What to expect
Our system allows them to:
Choose vehicle type (Luxury Sedan, SUV, Sprinter, or ADA Accessible Van).
Enter flight details and hotel destination.
Add special requests such as car seats, grocery stops, or child boosters.
An instant confirmation is sent via email with all trip details and contact information.
2. Personalized Confirmation and Support
Shortly after booking, our reservations team reviews the information for accuracy.
Guests receive:
A confirmation email with trip details and driver assignment timeline.
Access to modify or update flight information.
A reminder that car seats and boosters are complimentary upon request.
3. Flight Tracking and Dispatch
On the day of travel, our operations team tracks the guest’s flight in real time to adjust pickup time automatically in case of delays or early arrivals.
Once the flight lands, the assigned chauffeur receives notification to prepare for meet and greet service at Orlando International Airport (MCO).
4. Meet and Greet at the Airport
Upon arrival at MCO:
Guests receive a text message from their driver with instructions and the exact meeting spot number at the Ground Transportation Level (Level 1).
For arrivals with “Meet and Greet” service, the driver will be waiting inside the terminal with a sign displaying the guest’s name.
Drivers assist with luggage and escort guests to their luxury vehicle parked nearby.
5. Relax and Enjoy the Ride
Guests settle into their clean, climate-controlled, luxury vehicle — often stocked with bottled water and comfortable seating.
Drivers provide:
Smooth, safe, and private transportation.
Optional music or quiet time, depending on guest preference.
For families, reassurance that child car seats are already installed before pickup.
6. Drop-Off at Lake Buena Vista Resort
The journey concludes at any of the Lake Buena Vista Resorts or surrounding hotels.
Drivers confirm the drop-off location (main lobby or designated guest entrance) and assist with luggage.
Before leaving, guests often receive a friendly reminder to confirm their return transfer for departure day.
Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Transportation options are wheelchair accessible
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Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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