Your ticket arrives as a QR code straight to your phone. There is no pickup office, no kiosk queue and no voucher to exchange somewhere else in the city, which is where most Hagia Sophia tickets cost travellers their morning. Walk to the entrance, show the code, go in. Security screening applies to everyone and cannot be skipped, so allow a few minutes for that; past it, the upper gallery is yours at your own pace with the audio guide.
Your ticket covers the visitor route through Hagia Sophia's upper gallery, the museum section of the building. From the gallery you look down the full length of the nave and stand level with the great dome, and you pass the surviving Byzantine mosaics, the Deesis and the imperial panels, alongside the Ottoman calligraphic medallions. Explore at your own pace with the audio guide on your phone.
All sales are final. No refund is available for cancellations.
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
You will not receive a refund if you cancel.
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