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What makes us unique?
The crossing from Playa del Carmen to Cozumel will be an incredible experience with our comfortable and new ferries. We offer you a professional crew that meets the highest standards. We offer hourly departures with a total of 14 schedules in Playa del Carmen and 14 schedules on the island of Cozumel. The operating hours are Playa del Carmen: From 8:30 am to 9:30 pm. Cozumel Island: From 7:30 am to 8:30 pm. Your ticket is an open ticket, meaning you can choose the best schedule for 6 months (subject to availability and redemption/operating conditions). We are pet friendly, so we have a special area for them. Area with anchors for wheelchairs and special areas and seats for people with different capacities. Pleasant ambient sound, air conditioning and for those who want to enjoy the view of the Caribbean Ocean, we have outdoor areas. An area for luggage storage is available. Your safety is very important to us, which is why travel insurance is included.
What's Included
Meeting and pickup
The Maritime Terminal of Playa del Carmen is located downtown, just at the end of 5th Avenue and the Paseo del Carmen shopping zone. At this terminal, you can take the ferry to Cozumel.
Ticket Redemption Point
What to expect
Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
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Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Preferential seats and designated spaces for persons with different capacities
- Special area for you and your pet to travel comfortably enjoying the journey
- In the event of a no-show, tickets are non-refundable but can be used on another day.
- Because your security is paramount, the name of the lead traveler on the voucher will be the one who can redeem the purchase.
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Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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