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Here is why you should choose us:
24/7 Customer Support: Rest assured with our round-the-clock assistance. Our emergency number ensures you can reach us anytime, providing peace of mind and real-time updates on your ride, adjusting seamlessly to any flight delays.
Professional and Courteous: Our drivers are trained to deliver exceptional service, from assisting with luggage to offering local insights. Safety is paramount, ensuring a secure and comfortable journey with experienced and vetted drivers.
Direct Drop-Off: Enjoy the utmost convenience with our direct drop-off service at the lobby entrance of your chosen hotel. Say goodbye to unnecessary detours and arrive swiftly and comfortably at your hotel.
Easy Booking Process: Receive instant confirmation with all necessary details and driver information.
Competitive Pricing: Transparency is key, with fair and competitive pricing and no hidden fees. Our service ensures you receive the best value for your transportation needs.
What's Included
Meeting and pickup
You will meet our driver at Main Welcome Area. He will be holding a printed sign with your name on it. For a seamless transfer, we recommend staying in touch with our 24/7 emergency number: +503 7989 3119. One of our agents will be more than happy to assist you.
Our driver will drop you off at the lobby entrance of your chosen hotel. Please make sure to check that you have not left any belongings inside our vehicle. Our drivers are always available to assist you with your luggage.
What to expect
Confirmation: You will receive a confirmation email with the booking details, including the 24/7 emergency number.
Reminder: A reminder message is sent to the customer 24-48 hours before their flight, reiterating the pick-up details and emergency contact number.
Driver Assignment: A driver is assigned to the booking and provided with the customer’s flight information and arrival details.
Flight Monitoring: Our driver monitors your flight status to ensure timely pick-up.
Driver's Preparation: Upon your flight is landing, the driver arrives at the airport and stay in the designated waiting area.
Driver Contact: Once you exit the main passenger door, you will see our driver holding a printed sign with your name on it.
Greetings: Our driver greet you, assists with your luggage, and confirms the destination address.
Loading Luggage: Our driver helps you to load their luggage into the vehicle.
Travel to Hotel: Our driver takes you to your chosen hotel, following the safest and most efficient route.
Drop-Off: Our driver arrives at the hotel and stops at the lobby entrance.
Unloading Luggage: Our driver assists the customer with unloading your luggage from the vehicle.
Final Check: You will be reminded to check for any belongings left in the vehicle.
Completion: Our driver will ensure that you are safely at the hotel before departing.
Feedback Request: Our company will send you a follow-up message requesting feedback on the service to ensure customer satisfaction and address any issues.
Customer Support: Any concerns or additional requests are addressed promptly by the customer service team.
Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Transportation options are wheelchair accessible
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Additional info
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
Tags
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
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Cancellation Policy
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
Rating
You can cancel up to 24 hours in advance of the experience for a full refund.
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